Stop Oversharing: The Marketing Data No One Cares About
Mark Baker
CMO, NED, advisor, consultant, and speaker on B2B marketing strategy, B2B sales strategy, and go-to market strategy
Here’s a hard truth for every marketing team: most of the data you’re sharing is boring.?Not just boring to your colleagues in sales, finance, and operations—boring to everyone, including most marketers.
And nothing embodies this better than the beloved, overused, utterly pointless web traffic chart.?You know the one. A 52-week line graph showing slight seasonal bumps (thanks, Black Friday!) and the regular dip (summer holidays). It rarely moves in any meaningful way, yet somehow it ends up in every internal marketing report like it’s the crown jewel of insights.
So, why do marketing teams do this? Because it's easy to get?and interesting to us. But there's a problem: it’s not relevant to anyone else.
The Three Buckets of Marketing Data That Actually Matter
Years ago, I worked with an marketing guru Meta Karagianni at SiriusDecisions, who had a brilliant way of categorizing marketing data into three simple buckets:
Most marketing teams live in the “Activity” bucket throughout their days and weeks. It’s comfortable there. But the real value comes from shifting the focus to Readiness?and Outcomes. Let’s break this down.
1. Readiness: The Stuff Leadership Actually Cares About
This is all about whether your marketing team has what it needs to deliver the results your business needs:
This data isn’t flashy, but it’s crucial. It’s your ticket to resource conversations with the leadership team. Instead of saying, “We’re busy,” you say, “Here’s the gap between what we have and what we need to hit our goals.”
These conversations are essential at the start of the year for annual planning, but they need to continue year-round as teams shift, business needs evolve, and new tactics emerge.
2. Activity: The Comfort Zone (But Tread Lightly)
Activity data includes:
This is the stuff marketers love to track. But outside your team, it doesn’t matter unless it connects to outcomes.?Sharing endless slides about webinar attendance or blog post views invites everyone to have an opinion on your tactics. Suddenly, Bobbie from Finance thinks he knows how to improve your PPC strategy. (Thanks, Bobbie.)
While activity reporting may not excite stakeholders outside marketing, it's invaluable within the team itself. This data fuels the daily and weekly back-and-forth between marketing specialists as they adjust and optimize campaigns and tactics. Tracking these leading indicators helps ensure that activities are aligned with business outcomes, enabling quick pivots and continuous improvement based on real-time performance insights.
3. Outcomes: The Metrics That Move the Needle
This is where the magic happens. Outcome data shows how marketing drives business goals:
Outcome data ties your efforts to real business impact. It’s what the CEO cares about. It’s what the board wants to see. It’s the ultimate “so what?”
This data is important but not easy. It asks hard questions that need to be answered. What counts as "marketing influence"? How are we measuring customer engagement and loyalty? Are we investing effectively in brand measurement?
As a marketing leader, you live in business outcomes. They shape your QBRs, casual chats with business leaders, and readiness conversations. Marketing needs a unified voice, consistently sharing clear, outcome-focused messages across the business.
The Takeaway: Share Less, Show More (Of the Right Stuff)
Marketing teams need to break the habit of data dumping?and start being data storytellers.?Here’s how:
So next time you’re tempted to drop a web traffic chart into your report, pause. Ask yourself: Does this support the story about our amazing impact??If not, maybe just leave it where it belongs—in the marketing team’s Slack channel with a shrug emoji.
We help B2B tech vendors to get and stay on the radar of industry analysts (inc on the Gartner Magic Quadrant). Co-founder of the IIAR>, IBM, Oracle, Criteo alumni #ARchat, IIAR> Certified Professional.
2 周100%: in today's world, marketeers are often swamped in data and I've seen many times that it can obfuscate the real questions.
Marketing | Coaching | Mentoring - MBA | MSc | Chartered Marketer | FCIM
2 周IMO Readiness and Outcomes relate to OKR's, the forward-looking stuff that marketing SHOULD be focused to build the business. What's described as Activity, looks to me to be involved with KPIs, the backward looking stuff.