Stop fixating on limitations or challenges: adopt useful beliefs
Claire Edwards
Change Strategist, championing the simplification of service delivery, enhanced outcomes and greater impact
An important shift is underway in the community aged care space, and insights from Chris Helder's book "Useful Belief" provide a roadmap for transformative change. The current landscape often sees you inundated with challenges, but by adopting a few useful beliefs, you can adjust how you approach client care, resulting in improved outcomes, increased engagement and a sustainable organisation.
Embrace useful beliefs
But what does this mean? It means instilling a positive and empowering belief system, instead of fixating on limitations or challenges.
An example of this is our continued focus on the "have to" instead of the "want to". (A topic of a previous post). If we believe that we "have to" do things we can feel trapped and without options. Flip that to a useful belief - "I want to", then we feel like we have choice, that we can shape how somethings is done.
Other useful beliefs to consider in the community aged care space could be:
Act as if...
This could mean acting as if each interaction is an opportunity for profound positive impact. By embodying the belief that every moment matters, we can create a more meaningful and personalised experience for our clients, enriching their lives beyond the routine of daily care.
Be persistent...
In the face of the complex and emotionally charged nature of in-home aged care, the idea of "Persistence vs. Perfection" offers a refreshing perspective. Instead of striving for unattainable perfection, focus on persistently working towards improvement. This shift not only reduces burnout but also creates a culture of continuous learning and growth.
Learn, laugh, and lead...
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Encourage a culture of learning, foster an environment where you are motivated to seek out new approaches and best practices. Infusing humour into the process not only lightens the emotional burden but also enhances the human connection.
Don't be interesting, be interested...
Instead of focusing solely on the tasks at hand, genuinely engage with clients, showing a keen interest in their lives, preferences, and stories in each and every interaction. This not only creates a more enriching experience for clients but also establishes a deeper emotional connection with those you serve.
Finally, ask a better question...
This could mean encourage questions that prompt deeper thinking leading to innovative solutions. By challenging the status quo, you can uncover novel ways to enhance the well-being of you clients, provide a more fulfilling work environment, and improve outcomes and impact.
By integrating useful Beliefs into the fabric of of your work each and everyday, you have the potential to redefine the narrative. Cultivating useful beliefs, embodying positive actions, persistently pursuing improvement, fostering a culture of learning and humour, building genuine connections, and asking better questions can collectively create a transformative impact. This not only elevates the client experience but also assists you to move toward a future where compassionate and effective care defines your service, and work environment.
Cx
Need some help forming useful beliefs that you can embody in the workplace? At b.school4homecare we believe aged care professionals do good everyday, in every interaction they deliver life changing help. However, the demands of business can be a challenge to making the impact you want.
So, our Mission is to help build a thriving service so that you can amplify your impact and transform the ageing experience.
Join us at b.school4homecare.