?? Stop Chasing Late Invoices: Here’s How to Get Paid on Time (or Early!)

If you’re tired of chasing late payments, you’re not alone. Is there a way to eliminate this problem altogether?...

Here’s how I tackled this issue in my gardening company—and the exact advice I shared with a cleaning company director recently:

The Problem

In my gardening company, each team could serve up to 15 customers daily, billing by the job. Tracking and chasing payments for that many invoices was a admin nightmare. Even automated reminders through platforms like Xero didn’t cut it. (Xero was a massive help though)

The Solution

Instead of charging by the job, we transitioned to an annual service plan. This plan outlined what we’d do throughout the year, broken into a fixed monthly fee. This made it simpler for us and more predictable for our customers.

This meant we created one invoice once the job started & the customer sent one payment set to repeat.

We send all our invoices on the 1st of each month, so we’re being paid ahead of completing works.

The Result

Now, all our customers pay via standing order. Cashflow is consistent, predictable, and effortless. One invoice is set to repeat for each customer, and their payments are automated—no chasing required.

Apart from the odd one here & there, which if it becomes too much of a problem, we can move to GoCardless or similar provider.

But What If Clients Don’t Set Up the Standing Order?

Good question! We recently helped an accountant with that exact issue. Spoiler alert: there’s a simple solution for that too.

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