Stop Blaming Facebook For Your Mistakes

Stop Blaming Facebook For Your Mistakes

I’m constantly reading articles about the Facebook algorithm and how these big bad mean Facebookers are getting greedy and turning the platform into a “pay-to-play” system that is punishing small businesses all over the country. [insert crying face here]

As you are reading this, your Facebook post reach is probably plummeting to non-existence and you are hoping I will point you to that ever-so-elusive Facebook hotline phone number so you can call someone and give them a piece of your mind! Sorry. I’ve got nothing for you but a big ol’ mirror and a “blame yourself”.

Let’s back up for a second and talk about Facebook’s mission: to bring the world closer together. Understanding this will help you understand the point of the platform. Facebook isn’t in the game of punishing people or businesses, they are in the business of connecting the people of the world. That’s it. Everything else will fall into place if they are doing this.

So if I’m Facebook, what would I want to see? I would want to build a community where people would hang out, have conversations, enjoy the presence of each other, and continually be entertained. If I can create a community like this, I don’t see why people would ever leave. If people never leave, then advertisers will always be banging on the door to get in.

However, in a community like the one I fabricated above, you will always find someone taking advantage of the platform. So Facebook developed an algorithm you protect you, the user. They know that if you start to have a bad experience, you are likely to leave. So this algorithm takes many things into account on your behalf. Mainly: what are you interested in? What are other people like you interested in? and what are you NOT interested in?

Think about it like this: I’m scrolling through my Facebook newsfeed and see a photo of my best friend’s new dog. I click “like” – Facebook says “wow! Andrew must like this type of content and this person, next time we should show him more of this person’s content and more content like this!”

Then I scroll down further and see a Michigan Football post. YUCK! (full disclosure, I’m a huge Notre Dame fan). So I click the “hide” button on this post. Facebook says “Yikes! Looks like Andrew really doesn’t like this post. We should definitely not show him more of this type of content!”

I continue scrolling and I see a post from an old high school friend and I skip right by. Facebook says “Okay, maybe he cares, but he didn’t stop to interact. Let’s tread lightly with this person’s posts for a little bit”.

And so on and so forth….

Now let’s look at it from a business page’s perspective. I post from my business page and the post goes out to some people. They all click “like” – Facebook says “wow, people are really interested in this page and this particular post. Let’s show this to more people!”

Now I post and it’s shown to a few people, but no one does anything. Facebook says “wow, no one cares about this post or page right now. Let’s stop showing it to people.”

Look at your page and your posts. Someone asked me the other day why Facebook was punishing them for their post reach. I asked how they knew they were being punished and they said “well my posts used to reach 500 people each time I posted, but now they only reach 250 people!” I then asked how many likes, comments, shares their posts generally received (and I double checked by looking at their page). “they usually only get like 1 like because Facebook is punishing businesses!!!”

OK, let me get this straight… you made a post. 250 people saw it. Only one of those 250 cared enough to engage with the post, and you think Facebook is punishing you?!

So let’s go back to the beginning of this article when I said “all I have for you is a giant mirror” – look at yourself and point the finger.

Here’s the bottom line, you are punishing yourself.

Has Facebook adjusted algorithms? ABSOLUTELY!

Has Facebook said your content won’t ever be shown again unless you pay? NOPE!

Facebook said they want to see people and pages both sharing more content that sparks meaningful conversations.

You are absolutely being punished because your content sucks. That’s the moral of the story.

If you’re upset with that statement and you don’t believe me, here’s a good test. Find your most loved employee, bake them a giant cake, put a birthday hat on them and take a photo saying “Suzie celebrated her birthday today! Help us celebrate with her!”

If Facebook is truly punishing you and your brand, and you generally only get 5 likes per post, this post should also only get 5 likes. Right?


I bet you this post does insanely well!


So what does this prove? It proves that content with meaning actually has value. Stop spamming your followers. Start conversations. Provide value. Entertain. Get involved. Be real. STOP MAKING EXCUSES! This is NOT a sales platform.

You can still be extremely successful on these platforms. In fact, because of the algorithm changes, you now have the upper hand if you create meaningful content. As all the other brands watch their reach and engagement fall, you can own their lost social real estate.

Stop creating content, start being real. Document. Have fun. Entertain.

Be remarkable, or be ignored. 

Carole Charbonneau

Blackhawk Communications

7 年

Facebook knowingly went into business with Cambridge Analytica, a Mercer based company, to rig the election and sell private data to a known enemy of the state. These are not “our” meaning the consumers mistakes but corporate influence at the highest levels of government and international influence.

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I am no subject expert, and I wouldn't normally care. But you seem to think you're contributing something positive to the conversation about Facebook's "algorithm", and I have a differing view on the topic. At first blush, it seems to me that FaceBook is undermining its own business, or at least snubbing a critical and lucrative market. Consider: if their algorithm "obscurifies" small businesses (for whatever reason) they are giving those businesses ample justification for opting out of Facebook. Better to pay for targetted advertising via Google, which "everyone" can see. And with no investment in Facebook small businesses then have no reason *not* to block Facebook sites, which would seriously and negatively impact the volume of face time that is Facebook's one marketable attribute. This seems to me to be a negative and plausible side-effect. Unless, of course, this turns into a reason to pay FaceBook for explicit advertising. Now, that sounds like a FaceBook business model. The point is, this new algorithm seems to be more exlusive than before. Why? You say the purpose is 'community building'? Well, that the purpose of FaceBook itself is 'community building'. I disagree, but I'll run with that. You are aware, are you not, of the research that indicates that FaceBook's mechanisms do just the opposite? They isolate people into self-identifying groups with common interests. In short: identifiable marketing groups. As an aside: It seems to me that, for all its (and your?) hype about "bringing together communities", Facebook has done more to foster ever-deepening divisions in this country and around the world than any other medium in history; until we're all in danger of drowning in the echoes of our own inanities, listening with profound criticism at our own navels, for the faint irregularities of our own hearts..and no one else's. But you say Facebook is all about 'community building'. So, aside from the all-important 'community building', what is the purpose of this change? The answer seems to me to be 'clearing the field' for more effectively directed marketing by and for paying customers, i.e.; more efficient exploitation of member consumers, as well as creating a new source for paying advertisers. In other words, 'community building' in this context translates more or less directly to "more efficiently filling my pockets at my consumers' expense by more specifically limiting choices to those who are paying me (FaceBook) to deliver targetable markets". That, at least, sounds like a FaceBook business model. I guess it is 'community building', from the very specific point of view: that of a marketing executive. And it makes perfect sense, if your bottom line is more important than the communities you are serving (up). If your pontification were in Facebook, I'd not have seen it. And, while I have replied, because I perceive your...analysis.. as somewhat myopic, and possibly self serving(?), I would rather not have seen it. Just as I'd rather not see Facebook, ever again. And that, I hope, will evolve into the viewpoint of the world in general.

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Derek Laliberte

Anti-Social Social Media//Not Written by AI//Chief Disruptur

7 年

Well written Andrew, eye to eye my friend!

Anthony DeRose

Telecom Operations Manager at Delta Telecom Inc

7 年

I haven't see your other content, but after listening to a small business owner grumble about Facebook and online sites in general. Your article makes sense to me! Research this wonderful marketing tool you've been given as the boon it is, or hire someone to keep your business' online presence friendly and helpful. Online presence is definitely an area where it's better to spend a few bucks rather than save a few bucks. Optimize after you get it working as they say in software development.

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