Steps of promoting Ethical Culture to mitigate Post Covid-19 ERA fraud Risk Landscape
Patrick Gitau CFE,CRISC,CERG,GRCP,CFIP,CRICP,CRA, International MEAL GRC/Anti-Fraud GBP Specialist
Governance, Risk Management & Compliance-GRC, MEAL & Anti-Fraud Specialist.
As part of Governance Risk and Compliance (GRC) imperative, promoting ethics in the workplace is crucial in the supporting organization navigate post-COVID era Ethics and Fraud Risk, other new challenges and changing operational contexts. Being able to establishing ethical culture requires a systematic approach. The key step includes;
1.????Establishing Clear Ethical Standards: Establish clear and comprehensive ethical standards that align with the organization's values and mission.
2.????Develop Code of Ethics and/or Conduct: Develop a code of conduct that outlines expected behaviors, ethical guidelines, and consequences for violations. Communicate these standards to all employees and ensure they are readily accessible and understood. Management also need to clearly define and communicate the organization's ethical expectations to all employees mainly through an updated code of conduct or ethics policy that highlights the importance of integrity, transparency, and ethical decision-making
3.????Demonstrating Ethical Leadership: Leading example and setting strong ethical tone at the top, management need to cultivate ethical leadership at all levels of the organization. Leaders should serve as role models by consistently demonstrating ethical behavior, making ethical decisions, and fostering a culture of integrity.
4.????Training and Education: Provide regular ethics training to all employees to increase awareness of ethical issues and dilemmas that may arise in the workplace. ?The Training educate employees about fraud risks, ethical decision-making, and the consequences of unethical behavior. This training should be tailored to address organizational context, specific fraud risks that may arise in the post-Covid-19 era.
5.????Transparent Communication: Promote transparent, open and safe multiple communication channels throughout the organization. Encourage employees to speak up about ethical concerns and provide accessible reporting mechanisms, such as anonymous hotlines or suggestion boxes. Ensure that employees feel safe and supported when reporting ethical violations or seeking guidance. Ensure concerns are ?taken seriously and investigated appropriately
6.????Ethics in Performance Management: Incorporate ethical considerations into performance management processes. Assess and reward employees based on ethical behavior, adherence to ethical standards, and the demonstration of ethical values in their work. This reinforces the importance of ethics and ensures that ethical conduct is valued and recognized. The system should be set in a way to recognize and reward employees who demonstrate extraordinary ethical behavior and integrity. This can be done through formal recognition programs, peer reviews, performance evaluations, or other incentive mechanisms. Celebrating ethical behavior reinforces the importance of integrity and encourages others creating a work environment that values integrity, honesty, and accountability at all levels of the organization
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7.????Ethical Decision-Making Frameworks: Provide employees with ethical decision-making frameworks and tools to guide them when faced with ethical dilemmas. Encourage employees to consider the potential impact of their decisions on stakeholders, weigh ethical considerations, and seek guidance from ethics committees or supervisors when necessary.
8.????Regular Ethics Assessments and Audits: Conduct regular ethics assessments and audits to evaluate the effectiveness of ethical practices, identify potential gaps or areas of concern, and take corrective actions as needed. This includes reviewing policies, procedures, and controls to ensure they align with evolving ethical standards and legal requirements. Stay informed about new fraud schemes and adapt your controls accordingly to stay one step ahead. Also evaluate the effectiveness of ethics promotion initiatives through employee surveys, feedback mechanisms, and periodic assessments to identify areas for improvement.
9.????Whistleblower Protection: Establish robust whistleblower protection policies that safeguard employees who report unethical behavior or wrongdoing. Ensure that employees are aware of their rights and protections when reporting ethical violations.
10.??Implement Internal Controls: Strengthen internal controls to minimize fraud risks. This can include segregation of duties, regular audits, and the use of technology-based monitoring tools to detect and prevent fraudulent activities.
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These strategies can help organizations create a workplace culture that upholds and promotes ethics, fostering trust, integrity, and responsible conduct in the post-COVID era. This promote resilience and sustainable performance thus supporting effective ethics risk management. ?It is also essential to note that promoting ethics is an ongoing effort that requires commitment and consistency from leadership and all employees.