Staying Ahead: How to Outperform Your Competitors in the Digital Space
Ioanna Io Anastasaki
Business Strategist & Co-Founder at VALUE | Board Member at SED | '20 Under 40' in Performance Marketing
Welcome to the digital age! As a co-founder of the digital marketing agency VALUE, I've seen how important it is for businesses to keep up in this fast-paced online world. Fear of missing out (FOMO) is real in digital marketing. But don't worry, I'm here to share some straightforward tips on how to stay ahead of your competitors!
Know Your Digital World
It's all about understanding the online platforms your customers use. Think about how often Google or Facebook change things up. Just like when Google updated its search system in 2019, lots of websites had to adjust. Keeping up with these changes through easy-to-read sites like Moz can really help.
Make a Great Online Presence
Your website and social media should be easy to use and look great. Look at Akis Petretzikis' new website. Ever since we updated the UX/XC -the website is so user-friendly, inviting and tailor-made. Also, make sure people can find you on Google. When the fashion retailer ASOS made their website better and focused on being more visible on Google, their sales went up by 31%!
Use Data Smartly
Understanding data can tell you a lot about what your customers like. Netflix does this really well. They look at what people watch and then make shows like "Stranger Things." Tools like Google Analytics are great for this, but you need to take a deep dive into data. They help you see what's working and what's not.
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Personalize Your Approach
People love it when you make things personal. Studies show that 80% of people are more likely to buy from you if you make your messages personal, like sending emails that really speak to them. This can make more people open your emails and visit your site. A ForYou page is also essential to invest in.
Talk and Connect
Being online is about talking with your customers. Wendy’s, for example, is great at this on Twitter. They're funny and friendly, which makes people like them more. Answer comments, make fun content, and build a community.
Keep Learning and Trying New Things
The online world changes all the time. Remember when TikTok became popular? Brands that started using it, like Chipotle and Papadopoulou with their fun challenges, saw big wins. Always be ready to try new things.
Conclusion
To wrap it up, staying ahead online means knowing your stuff, having a great website, using data to make decisions, personalizing your messages, talking with your customers, and always being ready to try new things. Our agency follows these ideas to help our clients shine online. The digital world keeps changing, and so should your strategies!