Stay Informed, Stay Ahead
Courtesy of Vires Velo

Stay Informed, Stay Ahead

CUSTOMER SUCCESS STORIES

The importance of diversifying revenue streams

Courtesy of Bassano Clubhouse

Andrew Montgomery shares invaluable insights for bike rental businesses, drawing from his extensive experience in the cycling industry and his journey in establishing Bassano Club House (BCH). Here are some detailed pieces of advice based on his perspectives.

?“We wanted to create a destination where cyclists can immerse themselves in the sport they love, connect with like-minded individuals, and experience the finest that cycling has to offer“

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CUSTOMER SUCCESS STORIES

Very responsive and to the point

Courtesy of Go Cycling Portugal

Go Cycling Portugal is a certified travel agency and tour operator specializing in bike rentals, bike routes, and self-guided bike touring packs across Portugal.?

“It certainly helps us to be more confident in terms of fleet management, avoiding overbookings. Also, the booking system is very easy to use so guests end up having less doubts upon bookings – this gives us more time to focus on customer experience, on bike maintenance and just providing help and advice to accommodate guests’ needs.”

DISCOVER HOW WE HELPED


COMPANY NEWS

Advice for Bike Rental Businesses

Courtesy of Bassano Clubhouse

In a recent interview, Bassano Club House (BCH) Manager shares invaluable insights and advice for bike rental businesses, drawing from his extensive experience in the cycling industry and his journey in establishing Bassano Club House (BCH). Here are some detailed pieces of advice based on his perspectives.

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FEATURE SPOTLIGHT

Reservations Management

Within the?Reservation Detail Panel (RDP)?you have the possibility to upload and store documents. Besides all versions of invoices during the reservations lifecycle you can upload your own files.

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This can be used to upload:

  • Copy of driving license
  • Scan of ID card
  • Scan of passport
  • Bike fit info supplied by your customer
  • List of names in a group
  • Maximum file size allowed to upload is 10MB

File types need to be one of the following: JPEG, PNG, DOC/DOCX, or PDF.

Open your Reservation Detail Panel (RDP) and click on the Docs tab, click on Upload Files.

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The?Reservation Detail Panel?lets you view & manage every aspect

of your Rental.

LEARN HOW TO USE RDP


MEET THE TEAM

Behind the Brand

The stories from the heart of our BRM team - With each issue of INSIDER, we will spotlight a new member of our team.?

This series is an opportunity to meet our team.Learn about the passions and personal journeys of the people who work alongside you every day

MEET OUR TEAM


Join INSIDER

Keeping you in the loop

We’ll bring you

  • Updates on the rental business
  • The latest bike industry news
  • Customer case studies
  • Software updates
  • bike.rent Manager news

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