Stay Ahead in September: ConnectMe, Compliance Tips, and More

As we transition into September, we’re excited to share the latest updates and tools designed to elevate your customer engagement strategies. This month’s newsletter is packed with valuable resources, including a groundbreaking new feature, an opportunity for you to take part in an expert-led webinar, and insightful blogs tailored to help you connect with your customers more effectively. Let’s dive into what’s new!

?Announcing ConnectMe on Botsplash!

We’re excited to introduce ConnectMe, our new dialer feature designed to enhance outbound communication. With ConnectMe, agents can effortlessly make and manage calls directly from the Botsplash platform. Key features include seamless call transfers, the ability to invite other agents to join calls, and automated call queue management to maximize productivity. Whether you're in mortgage, insurance, automotive, or any other customer-facing industry, ConnectMe simplifies outbound communication for better engagement.

[Read the Press Release ] [Learn More ]

Gathering 1x1 Consent Webinar

Join our upcoming webinar TODAY on gathering 1x1 consent. Learn best practices for ensuring compliance while maximizing engagement with your audience. [Register Here]

Check out what our development team has been up to for the month of August. You can find platform updates, new features, and more. [Click Here]

How to Resolve Mortgage Customer Service Issues

Discover strategies to resolve common customer service issues in the mortgage industry. This blog dives into practical solutions and tips to keep your mortgage clients satisfied and loyal.

Canned Messages for SaaS & Financial Business

Optimize your communications with pre-approved, compliant canned messages. This blog covers how SaaS and financial businesses can use these tools to enhance efficiency and improve customer interactions.

Reaching Every Customer: Crafting SMS Campaigns for Diverse Demographics

Learn how to craft SMS campaigns that resonate across diverse demographics. This blog offers insights into segmenting your audience and personalizing your messages to reach every customer effectively.

Learning About SMS Opt-Outs

Understanding SMS opt-outs is crucial for maintaining compliance and customer trust. Dive into our latest blogs to learn more:

• [How to Prevent Opt-Outs] : Discover tactics to keep your SMS audience engaged and reduce opt-outs.
• [Understanding SMS Opt-Outs] : Gain insights into why customers opt out and how to handle it effectively.