The state of Omni-Channel Retail in India-Part 2

Hello Friends,

Thanks for an overwhelming response for my Part 1 post on “The state of omni channel retail in India- Is it time yet?”

Although my previous post was written with an intention to address the present landscape on the state of omni channel retail in India in 2016, I received a lot of queries about tech adoption and digital challenges faced by many Indian retailers.

In this part 2 of my blog series, I would be addressing those missing pieces of the puzzle with respect to the technology challenges that have majorly impacted the retailers in India in 2016. This includes the specific sections on:

·        The various technology challenges that continue to derail the omni channel retail adoption rates

·        The framework to establish a robust omni channel technology assessment process

·        How omni channel technology has to be driven by assessing the mindset of Indian consumers

Kindly find the link to read my blog: https://capillarytech.com/the-state-of-omni-channel-retail-in-india-part-2/

If you feel the need to have a detailed discussion on the topics that I have addressed, kindly drop in a note or feel free to message me. I will try and address all your queries or opinions as promptly as I can.

I know most of you must be waiting for an opinion on the payment trends that have affected the omni channel retailers with the advent of demonetization and the launch of BHIM/UPI payment schemes.

Do watch out for my next set of blogs as I will be addressing this big issue about the omni channel payment trends.

Until then, I look forward to your opinions and questions.

Cheers,

Abhijeet