Starting the year on a high with updates you won’t want to miss! ???

Happy New Year, folks!

We hope you're feeling refreshed and ready to tackle the new year after a cozy holiday break. As always, we're back with a fresh set of updates for you. At Zoho, we've always got something brewing.

Take a look at what went down last month and get yourself up to speed! ??

Goodbye, 2024! ??

Last year was one of tremendous growth, and our heart is full of gratitude for all that we've managed to achieve in that time. Our new launches, the accolades we received, the locations we expanded to—every milestone is better knowing that you're all along with us for the ride.

And don't worry; we plan to keep up the momentum in 2025 as well! But first, here's a quick look at last year's journey.

Meet Zoho RPA, your high-volume automation BFF ??

No one likes doing the same tasks day in and day out, especially when there's a better way—automation. Zoho RPA lets you automate monotonous, repetitive tasks with bots that work just like you.

You can use it across web portals, legacy systems, and desktop apps—no APIs needed. Excited? Dive in and see how it works!

Our finance suite has grown 50% in India, and that's not all

We’re excited to share that our Finance and Operations suite has seen 50% growth in India!

To top it off, we’ve introduced a first-of-its-kind integration between Zoho Books and the GST portal's IMS. But that’s not all—our latest updates are packed with features designed to streamline business processes and make your operations smoother than ever.

Merry Christmas from a merry team ????

From indulging in an exciting game of Secret Santa to organizing a community clean-up, our teams around the globe came together to celebrate Christmas in fun ways. They even made sure to send a postcard so you know we were thinking of you. Take a look!

You can also catch up with our in-house band, Rendu Mani Dosa, and reminisce about the holiday season. Don't be shy—sing along!

Imagine reducing your support tickets by 80% ??

Syncify AB , an online marketplace that provides app integrations for businesses looking to automate, was excited when they found Zoho.

And what was the star product that helped them reduce their support tickets by a whopping 80% by streamlining their processes and systems? Zoho Flow!

The Long Game

Imagine planning for an interview without realizing it's already begun.

A well-known organization did exactly that—they ran a secret test to assess if a candidate was nice or rude.?Can such offbeat strategies help companies better assess candidates, especially when conventional interviews often fall short in identifying traits that might only surface on the job??

Head to The Long Game to learn more.

In the spotlight ??

Our low-code IoT and vertical solutions bring agility, security, and rapid deployment to enterprises, which is exactly what we showcased at the CIO Leadership Symposium in Delhi.

From the horse's mouth

Stressful work conditions on top of long commutes—and the isolation that comes with relocating to cities for work—is the perfect recipe for employee burnout.

Watch Sridhar's interview with PTI News about his take on the 70-hour work week, the IPO frenzy, and more.

"Companies pushing employees hard cannot sustain that pace in the long term."

-Sridhar Vembu, CEO and Co-Founder, Zoho Corp.

If your goals are sustainable growth and strong customer relationships, you need to ensure that all of your business decisions prioritize customers.

In this article, Praval Singh , our VP of Marketing and Customer Experience, explains how this is playing out in the BFSI sector.

"Prioritizing customer satisfaction and loyalty through personalized experiences and comprehensive platforms is not just a trend but a mandate for future success."

-Praval Singh, VP of Marketing and Customer Experience, Zoho

And that’s all for this edition! For more product updates, be sure to subscribe to Zoho Buzz.?

We also wanted to know about your goals for 2025. Go ahead and tell us—we're all ears! ??