Starting on the Right Foot with New Residents
ButterflyMX
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How to Welcome New Residents to Your Building
As a property manager, you know that it costs more to sign a new lease than to renew an existing one. Resident turnover is not only expensive but also significantly impacts your building’s NOI. One of the best ways to retain tenants and prevent turnover is to welcome new residents to your building.
A warm welcome starts your new resident off on the right foot. Kind gestures, helpful information, and thoughtful touches add up to leave a lasting impression. Read on to learn how you can effectively welcome new residents to your apartment community.”
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The Prospect Journey: What Interactions Do You Want and When Do You Want Them to Happen?
“There are generally five ways that you can communicate with your prospects — automated text, automated email, personal text, personal email or personal phone call. In today’s world, a prospect’s communication preferences will likely differ... Setting up your proptech to allow human intervention when it’s requested can address these nuances.?
This leads us to the big question -- what is the best mix for your community?... Here’s an example of an effective customer roadmap.”
Level Up the Move-In Process at Your Apartment
Having a vacant apartment on your hands is stressful. So, you’ll be relieved when you finally find the perfect resident and set a move-in date. However, once a lease is signed, your work on resident retention has just begun. It’s paramount that you optimize an efficient tenant move-in process to give you and your new resident peace of mind.
In this guide, we explain why having a streamlined move-in process is so important. Next, we take a look at five things you can do today to improve your resident move-in process. Afterward, we cover how to make a great welcome packet for residents and what to do on the move-in day. Finally, we offer a free printable move-in checklist for you to track the move-in process for new residents.
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How to Build a Good Relationship with Your Tenants
“The best homes boast a sturdy foundation, and this principle applies to the relationship between landlords and tenants. The connection between landlord and tenant relies on a balance of flexibility and firmness, open communication and respect for privacy, and upholding one’s responsibilities.
If you want to build a positive, lasting relationship with your tenants, we will help you find your way. Here are five ways to find your footing in the balance of a good landlord-tenant relationship.”?
How to Write a Perfect Tenant Welcome Letter
Moving to a new building can be stressful, even if it’s exciting. And a property manager’s response to new tenants can either make or break move-in day expectations and affect resident retention. One of the best ways to ensure a seamless, stress-free move-in is by writing and sending a tenant welcome letter.
So, how do you craft a tenant welcome letter that’s informative and useful for new residents? Read on to find out!
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