Starlink Accounts Hacked - This is Why MSPs Need to Provide Password Managers

Hackers are gaining access to Starlink user accounts and ordering thousands of dollars in equipment using the stored payment information. This highlights the importance of proper password hygiene, something that managed service providers (MSPs) should be providing guidance on.

MSPs Should Provide Password Managers

A key way MSPs can help clients improve their password security is by providing a password manager. Password managers generate unique, complex passwords for each account and store them securely. This prevents password reuse, which is how most accounts get compromised.

MSPs should deploy a secure, reputable password manager like Keeper across all devices used by employees. Keeper has robust security features and an MSP program tailored to businesses. Training should be provided on using the password manager properly.

5 Password Tips MSPs Should Give Clients

In addition to providing a password manager, MSPs need to educate clients on proper password hygiene. Here are 5 tips MSPs should give:

1. Never reuse passwords, especially for critical accounts. Using unique passwords for every account prevents breaches from spreading.
2. Use 2-factor authentication (2FA) everywhere it is offered. 2FA adds an extra layer of security, requiring both a password and a one-time code.
3. Consider using a passphrase instead of a complex password. A passphrase like "DogJumpBedTreeHouse" is easier to remember but harder to crack than a short complex password.
4. Change passwords periodically and whenever a breach occurs. Outdated passwords are more easily guessed. Change any reused passwords immediately if one account is compromised.
5. Never share passwords or store them digitally in an unsecured way. Use a password manager instead.

Turn on 2-Factor Authentication

A key recommendation is turning on 2FA wherever it is offered. Social media accounts should have 2FA enabled to prevent takeovers. Critical business accounts like email, banking, and utilities are also prime targets for 2FA.

The increase in Starlink account breaches shows that no online account is fully secure. By providing a secure password manager and education, MSPs can dramatically improve their clients' password hygiene. Taking preventative measures like 2FA will help minimize the damage when breaches occur.

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