The Stakeholders in Human Risk Management (HRM)

The Stakeholders in Human Risk Management (HRM)

Right-Hand’s Human Risk Management Essentials - Chapter 4

In the first three chapters, we explored the key components of HRM and the metrics that matter most.

But HRM isn’t just about processes and data—it’s about people. From CISOs to frontline employees, every stakeholder plays a vital role in building a secure environment.

In this chapter, we’ll take a closer look at the key stakeholders in HRM and how their involvement strengthens your organization’s security culture.


Employees: The Heart of HRM ????

In an HRM framework, employees are more than just the recipients of training; they are the centerpiece of a healthy security culture. Their actions and behaviors directly impact the organization’s security posture.

Engaging employees through real-time learning nudges and personalized interventions ensures they are active participants in the security process, which is a major shift from the passive approach of traditional Security Awareness Training. The more involved employees are, the stronger the overall security culture becomes.


SOC Teams: Reducing Alerts Through Behavior Change ??

Security Operations Center (SOC) teams often bear the brunt of security incidents, triaging endless alerts. HRM programs support SOC teams by directly addressing the root cause—employee behavior.

We’ve observed a clear connection between the delivery of real-time training nudges and a reduction in security alerts over time. Fewer mistakes by employees mean fewer alerts for SOC teams, demonstrating the power of HRM in driving meaningful behavior change.


Security Teams: Seeing Beyond KPIs ??

For security teams, the ultimate goal is behavior change, not just ticking boxes on training completion. HRM delivers real-time learning interventions at the moments that matter most, ensuring that training isn’t just theoretical but applied in practice.

This approach goes beyond meeting training KPIs; it results in tangible improvements in employee behavior, ultimately protecting the organization’s sensitive data and reducing overall risk.


CISOs: Strategically Managing Human Risk ??

CISOs are tasked with overseeing the entire security landscape, including the human element. HRM provides them with the insights needed to understand user-generated security alerts and which behaviors are most susceptible to influence through training.

Armed with this data, CISOs can make informed decisions about where to invest resources, what security controls need tightening, and how to close any remaining gaps in their human risk strategy.

The Importance of Engaging All Stakeholders

At Right-Hand, we’ve always emphasized the importance of involving all stakeholders in the security conversation. HRM ensures that every team member, from the CISO to frontline employees, receives the right tools and training tailored to their specific role. This collaborative approach is essential for building a proactive and resilient security culture.

What’s Next?

Stay tuned for the next chapter, where we’ll explore how to build a sustainable HRM strategy that evolves alongside your organization. Follow us on LinkedIn and visit www.right-hand.ai for more insights.

Want to know more?

The Future is Now: Introducing Human Risk Management - By Jinan Bulge, VP, Principal Analyst, Forrester

What is Human Risk Management - Our in-depth article on the subject

Forrester’s The Human Risk Management Solutions Landscape, Q1 2024, a comprehensive overview of the HRM Industry and 15 vendors. We’ve published a summary/analysis of the report.


Right-Hand’s Human Risk Management Essentials

This is the fourth of 10 daily articles where we'll use our expertise to explain HRM's basic concepts, and applications, and how to start with it to move from traditional Security Awareness programs to a more sophisticated and effective path.

If you want to follow the whole series, please make sure you follow us here on LinkedIn and visit us at www.right-hand.ai

Previous chapters

Chapter 1 - What is Human Risk management (HRM)?

Chapter 2 - The Building Blocks of HRM

Chapter 3 - Metrics that Matter in Human Risk Management (HRM)

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