Stage direction for leaders
source: wikimedia

Stage direction for leaders

"Don't just do something, stand there"

This line has been attributed to many. I read it most recently whilst enjoying the autobiography of Brian Cox (he of many roles, but now of the amazing, 'Succession')

It followed a book gifted to me by a former boss and friend which focused entirely on the gift of not interrupting others. (by Nancy Kline).

Those that know me would say that I am not excellent with silence, I enjoy conversation almost as a sport and, at my worst, fill it with triviality. However, as I have become more experienced, I have learned to value the gift of silence and allowing others to fill the gaps in conversation. I found that I learn more that way.

Some of my 'practices' are simple:

  • Let the person/s speaking simply continue, don't fill the first pause in conversation.
  • If there is a natural pause, encourage the other party to continue either with a, "Please, keep going" or, "I am interested in hearing more" or simply good eye contact/encouraging body language.
  • Try going in to a conversation with no agenda of your own, simply to hear what's been said. This can be hard. In some roles I am often 'expected' to contribute and when that contribution constitutes only 'listening' there can be all kinds of anxiety going through my head over what I am 'expected' to say or do. Practice, swallowing this at times (it's often only you thinking it anyway!)
  • Become great at asking good questions. Questions to understand, not to demonstrate knowledge.

So, this week, try it. Don't just do or say something, stand there.

Thanks for reading.

Richard Brinkman

Commercial Leader in Sports & Entertainment | Expert in Sponsorship Valuation & Strategic Growth | Proven Track Record in Driving Global Team Success

2 年

We all naturally want to rush in to “doing” mode as most are keen to help others. However, as you rightly say Paul Walker , often the best thing to do is to help others help themselves. Stopping talking and actively listening can help others work it out for themselves - another tip is that if you do feel compelled to fill a silence simply ask “what else”, “who else” or “how else” - this encourages further deeper thought and the likelihood of uncovering the answers that are usually buried deep down and thus had little previous consideration.

Lisa Franklin

Customer success | Insight | Client operations | General Insurance | Commercial Leadership

2 年

Like you Paul, I can talk too much! I've tried to be more mindful with how I use my voice by focusing more on the value of listening for the other person/people I am interacting with. This quote from Deborah Tannen resonates with me: "To say that a person feels listened to means a lot more than just their ideas get heard. It's a sign of respect. It makes people feel valued"

I was thought, you have two ears and one mouth, listen twice as much as you talk and you'll see more. Listen with your eyes and see with your ears ??

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