Spring'23 Internship Experience as Business Analyst Intern at CG Infinity
Pakshal Shah
Business Analyst @ HotelKey || MS Business Analytics | 6x Salesforce???? | CRM | Automation | Analytics | Product Management | Using declarative features to solve complex business processes
During my 12-week internship at CG Infinity , I worked on a wide range of projects and upskilled myself in various domains.
My first task was to conduct market research to understand the needs of our customers and identify potential areas for growth in the banking sector, working alongside our spinoff company IgniteConnex . We worked on a SWOT analysis of multiple pain points community and regional banks face and formulated the opportunities into a new product architect.
I also worked on a cloud market research task, which involved studying the cloud market trends and identifying potential cloud-based solutions that the company could offer to its customers. This assignment helped me better understand cloud technologies and their potential applications in the banking industry.
I used Snowflake, a powerful data warehousing platform, to analyze my collected data. I completed all the Hands-On Essentials of Snowflake, which allowed me to develop expertise in this tool and use it to its fullest potential. Using this tool, I could generate new data, manipulate the existing data from the Snowflake marketplace, create different views, and eventually connect it to a visualization tool to make it appealing and get actionable insights.
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Speaking about visualizing tools, I used Power BI to create two visually appealing and interactive dashboards that provided insights into my collected data. These allowed the company's executives to make informed decisions and improve their business operations. Training myself to learn DAX and Power Query while juggling the data between Snowflake and Excel helped me realize that data is complex yet fun. Looking at data from different personas is very important, and it enables you to make informed decisions on how you want to work with your data.?
I also worked on a new tool called power automate to extract data from the web. This is a fantastic tool to build workflows and automate your daily tasks. Playing around with this tool was fun and gave me different perspectives on how we can achieve multiple recurring functions at once without even doing them. Here, I learned what smart work is compared to hard work. One of the essential lessons I learned from my mentor Louis was, "There is always a way to achieve things. All you need to do is approach the problem from a different perspective".??
Finally, last but definitely not least, I got my hands dirty on branding and designing logos. Throughout my career, I had multiple chances to switch domains, and I was never afraid to do so because I always looked upon the bright side and that "Learning". Overall, my internship was a fantastic learning experience that allowed me to develop various skills and gain valuable experience from industry leaders. I am grateful for the opportunity to work with such a dynamic team and contribute to the company's success. I would like to thank Louis Mangiacapra and Joseph Lewright, MBA for their unwavering support and mentorship throughout the internship and my fellow interns for helping me whenever I was stuck. After collaborating on academic and internship skills during this internship period, I am confident, The University of Texas at Dallas helped me acquire technical and soft skills, which made my life easy at an internship. Looking forward to reaching heights in my career with these skills.