Spring'23 Internship Experience

This Spring I continued working at Prodapt as a Data Science Intern. Prodapt offers IT services and data enablement solutions to prominent telecom companies. The ever-expanding telecommunications industry demands constant technological innovation to handle an immense amount of applications, customers, and devices. By leveraging the computational power of cloud services and integrating machine learning, IT operations can be efficiently managed with intelligence.

As a Data Science Intern, I am currently working with one of the biggest and largest internet service provider client wherein we look at the tactical and platform level issues and try to automate these issues which thereby helps to reduce the fallouts related to the data. I have worked on technologies like Python, Oracle Database, Google Cloud Platform, JIRA etc. One of the interesting projects also on which I got to work on was creating a POC for ChatBot which will reduce unnecessary human interaction and time and leverage the data as a primary tool to analyze the reason and sentiment behind the customer calling using Natural Language Processing, ML Algorithms, Rasa etc., As part of Prodapt we challenge and push ourselves daily and work as a team to bring together solution and innovation to the problem.

We get enough opportunities to grow and learn not only with the client but also at the workplace where we have weekly/monthly team meetings to interact with each other across the countries.

As part of the Information Technology and Management curriculum, this semester I took Applied Natural Language Processing which directly helped me in one of my projects in the internship as well as other subjects mainly Applied Machine Learning, Business Analytics with R, Object Oriented Programming with Python, Data Management have helped me to understand the problem statement at work and apply the concepts which I learned in class.

I want to express my gratitude to Boominathan Shanmugam and Ulaganathan Selvaraj for giving me an opportunity to work with the team. The whole team had always been very supportive throughout the journey and has given us opportunities to grow. A special thanks to Mohanapriya Srinivasan and ? Kiruthika Varatharajan for always guiding, supporting, and mentoring me. Special thanks and a huge shout-out to my fellow team members and interns for their support. Lastly, I'd like to extend my gratitude to the Naveen Jindal School of Management, UT Dallas , The University of Texas at Dallas , Special thanks to my program director Prof. Mark Thouin , Donna P. Nix , UT Dallas Professors, and CMC for providing us with enriching learning and growth opportunities.

Onward and upward! #whoosh #UTDMSITM #prodapt # datascience #python #data