Spring Issue
BB Merchant Services
Our experts improve value, strengthen relationships and deliver tailored solutions in all areas of payments.
This edition will cover:
BBMS Updates
A lot has happened for BB Merchant Services since our last newsletter, A Year in Review, and we want to share those updates with you in our Spring Issue.
Q1 of 2024 has been an excellent one for us here in the UK. We have supported a multitude of clients with their challenges and look forward to continuing this in Q2. Our team are collecting those testimonials in which we will share on our company page throughout the year, to highlight how not only we can support our clients well, but also how it is to work with us here at BBMS UK & Ireland
We are proud to provide a culture of caring and supporting, and we showcase this through our interactions with our clients.
Now let us start with a pretty big update since you were last here.
You might have noticed our name has changed.
This is with good reason. Over the past 6 months, our leadership team have been working on our future plans and how we can best support our clients. This included selling our Nordic banking and debt advisory business to North Risk AS in Denmark and selling our Insurance brokerage (House Of Guarantees) to Liberty Mutual in the US.
These changes have provided the opportunity for us to shift our group’s focus primarily to Merchant Services. Reducing merchant services costs for companies around the world through benchmarking and renegotiation is the core service we are specialised in and have showcased through our client successes over the last 16 years.
At the start of the year, former UK CEO Neil Fillbrook was asked to take on the role of Group CEO. This change brought about several internal changes at the company including Daniel Fletcher taking on the role of Managing Director, UK & Ireland. Many of our clients are attuned to the skill and knowledge Dan holds within the company, and with BBMS UK & Ireland continuing to grow we are excited to see where his leadership takes us.
If you missed Neil Fillbrook's video on the future of BBMS Globally, watch it below.
Our team joined the Hampshire Fare in March
We were featured in the Hampshire Chronicle following our involvement with a recent local community networking event. Our sponsorship of the Hampshire Fare C.I.C has brought us closer to our local clients in Hampshire (home of our UK HQ).
Our Head of Marketing James Yerkess commented at the event: “Today was all about community. Events like this help us come together, and doing it at Southampton Football Club, which is at the heart of our community, is special."
We are joining the Retail Technology Show
Our team will also be at the Retail Technology Show on April 24th & 25th. If you are there and would like to catch up, please let us know. We welcome the possibility to chat and see what opportunities there are to work together.
The New Financial Year Is Here
Are you looking to cut your merchant service costs?
Maximise your next financial year with us. As the financial year end, it's an opportune time for businesses across the UK to review their budgets and strategise for the upcoming year.
Among various expenses, merchant service costs often represent a significant outlay for businesses. It is the perfect moment to consider how your business can achieve better financial efficiency and savings in the year ahead.
Are you ready to cut your merchant service costs?
?? Our team can help review your current merchant service fees and ensure you're getting the best deal. 95% of companies lower their costs with us.
?? Hidden fees can eat into your profitability. Make sure you're aware of all the charges associated with your merchant account. On average our clients save 23% p.a.
?? 80% of our clients stay with their current provider, but on better terms.
We've worked with more than 3,000 companies globally, with customer satisfaction survey scores showing 100 percent of clients would recommend our services to others, we are proud of this and look forward to the opportunities Q2 bring.
Client Testimonials
BB Merchant Services UK is proud to support businesses in lowering their merchant service costs, we are passionate about finding the right terms for our clients.
We understand this is a time consuming and stressful process, with most of our clients wanting to remain with their current providers if possible. As mentioned above, this is possible and 80% of our clients have remained with their current providers but on better terms.
H?fele UK
We are proud to have supported H?fele UK in reducing their merchant service costs. Read our client testimonial below.
H?fele UK Ltd, is the leading international manufacturer and supplier of furniture fittings and architectural hardware, with customers in more than 150 countries.
They partnered with BB Merchant Services UK & Ireland, unleashing remarkable cost savings in merchant services.
The result?
An impressive 20% annual savings, far exceeding expectations and demonstrating the power of strategic financial management and negotiation.
领英推荐
With a focused approach to financial efficiency, Nathan Cole, CFO of H?fele, embarked on a journey with us to secure substantial cost reductions and negotiate better terms. We are thrilled to have support our client and are thankful for their testimonial
"This card review was a success, achieving savings that surpassed our expectations. With BB Merchant Services’ support, we negotiated a more favourable margin and recurring savings." said Mr Cole.
"BB Merchant Services also helped us enrol in the Visa Merchant Performance Programme through our current provider, providing us with an additional financial benefit due to our mix of transactions. The total annual recurring savings amounted to an impressive 20% improvement."
Children's Trust
We were glad to be able to support what we do best, to allow this amazing charity to continue the incredible work it does.
Children's Trust?is the UK's leading charity for children with brain injury and neuro disability. They deliver rehabilitation, education, and community services through skilled teams who work with young people, and their families.
"BBMS were introduced to us by a trusted partner to review and improve our merchant services arrangements, I have been delighted with the outcome of the project. The team at BBMS managed to cut our charges in half, which for a charity of our size was incredibly good news as it means we can invest more money in helping children with brain injuries and neuro-disabilities." said Elizabeth Sell, Finance Director
She went on to say "I have no hesitation in highly recommending BBMS to any charity or other organisation that wishes to reduce their merchant service fees without any hassle."
If anyone in our network would like to support The Children's Trust , please visit their page and donate or volunteer. ??
Key Expert-led Articles from Q1 2024
12 Hidden AI Gems that reduce business finance costs
In today’s rapidly evolving digital landscape, merchants face the ongoing challenge of managing and reducing merchant services costs.
These costs, encompassing transaction fees, chargebacks, and compliance expenditures, can significantly impact a merchant’s bottom line.
? However, Artificial Intelligence (AI) offers unprecedented opportunities for merchants to tackle these challenges head-on, leveraging cutting-edge technology to optimise operations and achieve cost savings.
? We’ve looked at twelve AI tools for merchants and the top five ways to use them to reduce merchant services costs.
Explore the article written by James Yerkess
Optimising Merchant Service Costs in the UK Sports Industry
Explore our article by Christian Blount-Powell on optimising merchant service costs in the sports industry!
The UK sports industry is a dynamic and rapidly growing sector that encompasses a broad array of businesses, including sports facilities, equipment vendors, event organisers, and online sports merchandise retailers.
Optimising merchant services costs allow businesses to reduce overhead expenses associated with transaction processing, thereby improving their bottom line.?
New Additions to BBMS UK & Ireland Team
Sushmita Roy
We are thrilled to welcome Sushmita Roy , our new Associate Partner, a seasoned B2B business development expert with a remarkable journey spanning five years across Fintech, Retail, and Media.
Hailing from India, Sushmita has now set her sights on making a significant impact in the UK. Outside the office, Sushmita is a dedicated traveler, finding solace in the serene landscapes of Peak District and Lake District.
Her commitment to charity work extends to initiatives supporting hygiene checks and sanitation for rural women, showcasing her passion for making a positive impact.
Thank you for reading our newsletter.
We look forward to sharing more information through our newsletter in the coming months.
Written by: Christian Blount-Powell
Editor: James Yerkess , Head of Marketing
Group CEO, BB Merchant Services (formerly known as Bankbrokers)
11 个月A very busy first quarter for BB Merchant Services UK & Ireland - well done team :)