Spotting Risks and Building Trust Across Borders

Today, my team is spread across different continents.

We don’t always share a time zone—or even a common native language.

Yet we have to deliver on complex security projects.

I’ve learned that risk often lurks in the gaps—those tiny misunderstandings or missed calls can snowball into big setbacks.

I pay extra attention during casual chats or quick updates.

If someone sounds unsure or hesitates before responding, that could mean they’re stuck but afraid to speak up. I ask open questions to draw them out.

I also encourage frequent video calls to see people’s expressions. It’s harder to hide doubt when you’re face to face—even on a screen.

Trust can’t be built by a single spreadsheet. It grows when people feel you listen and care, no matter where they are. That means following up on their concerns, celebrating small wins, and sharing the spotlight. By doing this, I’ve built strong bonds with my global team.

If you work with remote teams, reach out to one colleague today.

Ask them about their biggest worry.

Listen without rushing.

Show them you care, and watch how your trust and communication improve.