SPOTLIGHT has been awarded ISO Certification!

SPOTLIGHT (CORPORATE) INVESTIGATIONS LTD has received ISO 9001 & ISO 27001 certification having successfully completed stage 2 audits. Since inception in Ireland in 2018, and then expansion into the UK in 2020, SPOTLIGHT has strived to improve the quality and IT security of our business and services to our clients. The ISO certification covers the “Provision of combined investigation experience in the insurance industry, providing an honest, ethical and compliant service to the private and public sector, leading insurance industry bodies, law firms, loss adjusters, government/public bodies and financial institutions within the UK and Ireland.”

What is ISO 9001 & ISO 27001?

ISO 9001

“ISO 9001 is the world’s most recognised quality management system standard, established by the International Organisation for Standardization (ISO).

ISO 9001 helps organisations implement clear, repeatable processes to maintain a quality service for their customers every time.” – British Assessment Bureau

ISO 9001 benefits SPOTLIGHT by increasing the efficiency of our processes which doesn’t just create a smoother operation and less stressful working environment for our staff, but also eliminates wasted time and resources thereby allowing us to invest in new systems and offerings for our clients.

ISO 27001

“Officially known as the ISO/IEC 27001 Information Security Management standard, it details the requirements for businesses to securely manage information assets and data to an internationally recognised standard. It provides a robust approach for managing assets such as customer and employee details, intellectual property, financial information and third-party data. ISO 27001 requires that organisations assess information security risks, put in place robust security controls and processes, and embed information security management across the organisation.” – British Assessment Bureau.

ISO 27001 benefits the company by ensuring our IT systems, and those holding information, are audited to plug possible gaps and loopholes. This, along with our existing Cyber Essentials certification, gives our clients confidence that we can be trusted with their information and their business, and that we are continually maintaining and improving what we do.

What does ISO certification do for our clients?

SPOTLIGHT is a market-leading investigation firm in Ireland and recently expanded into the United Kingdom with our UK office based in MediaCityUK, Manchester. We are the only investigations company in the UK and Ireland that has In-House Counsel overseeing all regulation and compliance, as well as acting as our Head of Fraud, and a qualified Physiotherapist as members of our senior management. Even prior to the implementation of the aforementioned ISO standards, SPOTLIGHT employed market-leading legal case management software and emailing systems, both of which use military-grade encryption measures ensuring complete compliance with all GDPR and data protection regulations.

ISO 9001 & 27001 certification, in addition to measures already in place within our organisation, provide our existing and prospective clients reassurances that our internal systems, both quality and information security, are up to international and government standards. Our ISO 27001 certification (Information Security Management) also works hand-in-hand with our existing Cyber Essentials certification.

If SPOTLIGHT can be of service to you and your team, please do not hesitate to contact us at [email protected] (for UK enquiries) or [email protected] (for Ireland enquiries), or visit our websites - www.spotlightinvestigations.ie and www.spotlightinvestigations.co.uk.