The Spotlight, February 2024
Service Management Transformation
Mark Charmant is a Senior Consultant and Head of Service Management Transformation with Auxilion. In this video, he tells us about Service Management Transformation, a central part of Auxilion's philosophy of innovation and continuous improvement.
"Service Management Transformation is not just a series of tasks, but a central part of the philosophy of innovation and continuous improvement that drives our organisation forward. It is part of what allows us to continually deliver exceptional support for our customers and to meet their evolving needs. "A Service Management Transformation programme provides comprehensive insight into a customer’s managed service landscape. We design a roadmap towards defined targets and guide our customers through a series of processes within the overall transformation programme."
Innovation Day 2024
February 22nd marked Auxilion’s fourth annual Innovation Day. Innovation is a core value for Auxilion- it’s part of our commitment to our employees, customers, and partners. It allows us to consistently provide exceptional support for our clients, adapting our services to their unique challenges and objectives. It also allows us to take full advantage of the rapid evolution within the IT industry.
Heidi Chegwidden is Auxilion's Innovation Chair. In this video, she discusses the central role innovation plays in Auxilion's support for our people, customers, and partners.
"We encourage and support innovation across our entire organisation, at all levels and in all its forms. On Innovation Day, we celebrate this essential aspect of our work and reaffirm our commitment to innovation."
Patrick Jordan Joins Auxilion as Chief Operating Officer
This month, we were delighted to announce the appointment of Patrick Jordan?as Auxilion's Chief Operating Officer. In this role, Patrick will be focused on supporting Auxilion’s overall business strategy and overseeing the company’s growth in both Ireland and the UK. As well as implementing company-wide goals for internal teams to enhance performance, he will support operations to deliver outcomes for Auxilion’s customers.
Patrick Jordan: “A huge part of Auxilion’s DNA is its people and I look forward to working with the team to uphold the inclusive, high-performing culture that ensures that the business thrives and delivers for customers. I am looking forward to bringing my leadership experience to help drive the business forward during what is a very exciting time.”
Enhanced Service Management Platform Launched
We have invested €1.5 million in our service management capabilities as part of our broader Managed Services Continuous Improvement Programme (MSCIP). The offering, soft launched in July 2023, significantly enhances our service delivery and support capabilities for our clients.
It also addresses the rising demand in the market to enhance user experiences, digitise processes and collate data sources, with service management creating a single model that unifies digital operations and simplifies IT management for organisations.
Donal Sullivan, Auxilion CTO: “The nature of IT is fundamentally changing across modern organisations, and IT itself needs to profoundly change how it supports business functions and, indeed, where its perceived value lies. As opposed to IT leading with IT projects, we see the need to empower business leaders by giving them the platforms and tools to drive their own projects, with technologies supporting them."
CloudPhysics Assessments
HPE CloudPhysics Assessments use comprehensive analytics and actionable insights to save your organisation money, improve ROI for tech spend, and increase the efficiency and reliability of your IT environment. They are offered?free of charge.
CloudPhysics Assessment customers have achieved a?40% increase in IT team productivity?on average. HPE provides customers with specially assigned expert support, available 24/7. This support, along with break/fix services and advanced remote technologies, reduce unplanned downtime by 85%?on average.
Download our HPE CloudPhysics Assessment brochure below to find out how assessments can help your organisation improve its entire IT infrastructure and meet overall business objectives.
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Auxilion FlightPlan
Auxilion’s FlightPlan provides a detailed roadmap for the successful execution of a customer’s technology strategy. It details the necessary actions and IT requirements for each stage of the journey.
The ultimate aim of FlightPlan is to provide your organisation with an understanding of where your IT is, where it needs to be, and how to get there. We will provide a detailed breakdown of the timelines, budgetary requirements, and individual projects within an overall IT strategy.
We develop digital transformation projects for our customers using best practices and an established methodology. We have provided a breakdown of this methodology in our FlightPlan brochure, which you can download here.
Auxilion Roundup
Innovation Day 2024
February 22nd was Auxilion’s fourth annual Innovation Day. This was a great opportunity to celebrate and encourage innovation across the organisation.
Sheffield Hallam University Spring Careers Fair
We will be in attendance at this event on Thursday, March 14th. We look forward to meeting Sheffield Hallam students and discussing their career plans and opportunities within Auxilion.
Digital Government Conference 2024
On February 21st, Auxilion exhibited at the Digital Government Conference 2024. This event provided "a valuable opportunity to bring together key stakeholders to gain insight into the government’s objectives for digital transformation and hear directly from those responsible for driving this forward." It was a great event and our team were delighted to engage in some very interesting discussions.
Cloud Insights Report 2023 - Investment, Security, Readiness & Challenges
You can download your copy of our Cloud Insights Report 2023 here, and our On Demand Webinar on the report here.
YouTube Channel
You can watch all of our recent videos on Auxilion's people and services on our YouTube channel: Auxilion - YouTube
Instagram Relaunch
We have relaunched the Auxilion Instagram! Follow us here.
Open Roles
Auxilion currently has a number of exciting open roles, including:
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