Speaking Effectively
莎曼勃士
å›½é™…è®¤è¯ â˜… èŒä¸šé¡¾é—® ★ èŒä¸šè§„划咨询师 ★ æˆäººåŸ¹è® ★ 金牌讲师 ★ 商务连接
When two people are speaking to each other in a different 'language', this is what exactly happens...
A picture speaks a thousand words, and if you understand the essence of this picture, you will know what it means to communicate effectively. Especially in cases whereby intentions need to be shared across effectively, the consequences of miscommunication can be detrimental. This holds true for any type of relationship.
What does common 'language' here refer to? In the context of communication, it mainly refers to the WAY the receiver can receive the intended message. It is NOT the way the sender prefers or is comfortable with. What is the point of the entire conversation if both parties are speaking to their own preferences?
Between 2 people, communication is 2-way; within a group, communication is more than 2-way. The larger the group, the harder the effective speaking is.
To simplify for you, I always advocate this approach when it comes to communication:
- As the sender: It is your responsibility to deliver your intended message in a way the receiver prefers. It is not about changing the contents of the message, it is about the way it is being delivered. If the receiver did not get the message as you have wished, you have the responsibility to figure another way to reach out.
- As the receiver: It is your responsibility to listen with the intent to understand, put aside your opinions for the time being, ask clarifying questions to gain as much clarity as possible.
I know I made it sounds so simple, however, it is really not complicated as well if you can break it down into parts. This is the general rule of thumb. No doubt, there will be numerous techniques and skills involved, and mastery takes practice and time. Work with someone whom you admire and respect as an effective communicator, or you can check in with me, good luck!