Sorry State of Market Studies
“What goes wrong with Market Studies”: Frequently, am asked to vet and assess market studies, business plans and research documents on the topic of supply chain, albeit specific to the Indian backdrop. This, after the document owner has in all earnest, already paid a hefty amount to the researcher for the study and evaluation.
These impulses to seek second opinions are the norm and retrospective in nature. One understands this reaching out, since no matter how big the hospital, the personal physician is still a trusted referral!
Where I get utterly flummoxed, is the lack of quality & authenticity in the documents provided. Whereas, one ought to be barely dotting an odd alphabet (or none, preferably), the entire diagnosis and conclusions suggested are often suspect, especially those on the topic of cold chain. At times, I fail to grasp what is presented as business study. Recently, there was once again a spate of annual releases on the cold-chain sector, focus India. I was asked to assess and confirm upon a couple. I repeat, I failed to understand ...
The subject of cold chain is not all that difficult; the logic backing it is rational, even simple, and sufficient information is available on the web. Access to this information is the easy part of any research. But, isn't some of that data dated yet!! Various researchers tending to secondary searches will pick on anything that seems interesting, or presented in simplistic fashion. Problems arise when domain inexpertise interprets the information, only to colour it with prejudged and complicated conclusions.
Desktop reviews and guess work, viz. original experienced assessment
Truly speaking, the lack of a cohesive industry base (cold-chain has not even earned the tag ‘industry’) allows one only mere indicators to assess the where, how and what the cold-chain in India is upto! We do attempt to extend clarity on this domain by correlating seemingly disjointed information; from inflation data to road networks, from growth in agricultural yield to equipment lead times, from low hanging trousers to thonged bikinis.
Somewhere, even the inane reflects upon the sane, and one just has to stitch the collage together correctly and in logical fashion. This requires multi-disciplinary experience across domain specific functions.
To infer realistic understanding from information available, is truly the key to all studies. The butterfly effect is evident, one just has to realise it.
While this ‘realisation’ is not as tedious as the one Buddha sought, one at times wonders why some imagine that ‘it’ and all associated ramifications
are automatically inter-weaved into their silk ties! I refer to the inexperience and total lack of hands-on practice, tabling diagnostic solutions on a subject that they have merely looked up.
Lack of an operational exposure and results in reports that are merely representations of previous assessments. The language tends to change but only to confound the conclusions, making them imagined and uninspired.
This is misleading, even insidious, and as bad as a duck in a doctor’s cabin, the quacking loud enough to hear.
What gets ones goat, is reading some of the interpretations put forth. This is where one witnesses simplistic comprehension of data, mutating into something totally refutable. The inexperience of the desk top reviewers - rooted in zero field experience, with nary a sweat being raised ever in the subject domain - is repeatedly evident in the conclusions projected which are at times disingenuous and misinforming.
Loosely understood information can be disingenuous and misleading
Sometimes one imagines this sector suffers from too many unskilled cooks, the broth left to overflow, extinguishing the very fire that is the core.
It irks, the poppycock that is blatantly put forth and surprisingly re-quoted as gospel; gives ample reason to stop bothering … but someone will once again step forth to use the same unsubstantiated fluff as excuse to argue an ineffectual case.
On a bad hair day!!!
There are no Big Ideas being output, just Copycat Research. Wrote this first in 2012... not much has changed. Today was another bad hair day!
Deputy General Manager @ Crosswell Logistics LLC | Logistics and Supply Chain
9 年its high time, (at least for Cold Chain Market research) papers are sold and bought on a deferred payment mode. 50-65% paid in advance and rest based on research finding application and benefits enjoyed by the buying entity solely due to research insights Seller side can show its real (genuine) confidence by agreeing to this type of payment realization and Buying side can genuinely agree to share the results of applying research insights Till the time such an (Utopian) situation comes, arm chair activists would be minting money by selling Cold Chain & ancillary Market research papers in tonnes, not kilos.
Marketing Professional
9 年Vry true...
I solve most supply chain problems quickly. In an open forum, a client proclaimed that he would not hesitate to call me " Mr. Supply Chain."
9 年Pawanexh - the problems runs deeper with companies that do the studies. A lot of them are just brands with just enough real substance to leverage to brands for marketing. No wonder such studies leave a lot of most important things out.
Agribusiness Knowledge Services and Project Implementation Expert
9 年Market research to my mind is a science which requires a person to be aware of the over-arching and cross cutting areas/factors influencing or capable of influencing the research topic. One should have field level exposure and if its something as complex like cold chain, one needs to be more aware of various such factors (could even call in for understanding of the varietal characteristics of a particular fruit/veg/crop that might be influencing certain aspects of the study). I also feel that market research is perhaps a classic example of what Myron Tribus had said in his "Germ Theory of Management" where the germs of error keeps on replicating and magnifying as one moves from one stage to the other till the final report is submitted. Its starts with the designing of the questionnaire (for primary research based studies and most of us take this stage mechanically without realizing that a well researched and matured questionnaire in sync with the scope is actually like half the work done), secondary research, analysis and report making. I don't understand the way many of the so called "experts" in research organizations delegate the task of secondary research to juniors and even sometimes freshers. Its assumed that everything is there in "Google Baba" and one just has to type in few key words to get some good search results. But since "Google Baba" has so many things to tell you (because it has been fed by so many others), that many a times its not possible for an inexperienced researcher to spot or filter relevant information and again a germ of error creeps into the process and keeps on magnifying in the subsequent stages. An experience data researcher has to keep a track of the secondary research in terms of whats been included or excluded. Its not enough just to sit on the table with the huge collected info by others from secondary research and to find out trends/patterns etc., trying to fit them into some fancy "industry matrices/ratios" and use some fancy industry jargons. Above all, market research needs more creativity and great deal of basic "common sense" than just mere fancy degrees and a big vocabulary of language. Having said all these, I also see an interesting dichotomy in your article. Ask the person who wanted you to have a second opinion on the research report about the way he had selected the particular organisation/individual for conducting the study and he would take full ownership of that process. He would say the organization was picked up through the best of the selection process, track record, qualification and bla bla. Didn't the "Germ Theory" set in right then and what we are seeing now is just the magnification after traveling through a number of stages. Seems like you are yet to meet the "right guy", Capt. Kohli! :-)
AGM Terminal Operations | Strategic Planning | Warehouse Management | Contracts Management | Quality Management Systems | Customs and Trade compliance
9 年Sir i think your words are aptly placed but not for generic consumption...