SOP Sr. Technical Writer - Wanted

?????????SOP/Technical Writer is responsible for working with Topic Owners and Subject Matter Experts (SMEs) to “DRAFT” new or make changes to existing SOPs required to support the implementation of a new Information System.

?????????Incorporate changes identified as a part of the Change Impact Analysis conducted by Organizational Readiness and Deployment (ORD), to-be process diagrams developed by Service Delivery, and input from topic area SMEs.

?????????Work with topic area SMEs to “DEVELOP” process models (Visio diagrams).

?????????Translate process maps or other process representations into SOP procedures.

?????????Coordinate reviews by Topic Owners, SMEs, and other key stakeholders and consolidate comments as well as resolve conflicts collaboratively.

?????????Work with Quality Management to ensure appropriate organizational document standards criteria are met.

?????????Drafting of new Standard Operating Procedures (SOPs), Work Instructions, Guidelines by coordinating with functional heads, respective managers, and subject matters experts.

?????????Use photographs, drawings, diagrams, animation, and charts that increase the user's comprehension of material.

?????????Test and verify drafted programmatic documentation.

?????????Participate in projects to optimize documentation standards or support company initiatives by collaborating with other cross-functional teams.

?????????Proactively escalate and resolve potential issues by calling them to the attention of the organization's leadership, sourcing and proposing potential solutions.

?????????Conduct and support review cycles of new and existing documentation.

?????????Experience authoring programmatic documentation for both technical and non-technical audiences.

?????????Experience with information architecture, structured authoring, and content management to produce and organize content with a logical flow.

?????????Include W2 and / or 1099 [email protected]