Sometimes its the little words that make a difference...

The Secret Life of Pronouns by James Pennebaker may well change the way you think about language. Read the book but watch the TEDx Austin presentation first. Thank you to DAISEE for opening my mind to this.

Delivering Good Conversations

Unity4 Technology Enabled Remote Agent & Cloud Contact Centre

WWW.Unity4.com

要查看或添加评论,请登录

Daniel Turner的更多文章

  • Audience segmentation - Psycho!

    Audience segmentation - Psycho!

    Audience segmentation is used a significant amount in marketing around the world. Indeed at Cohort we offer Persona…

    3 条评论
  • we love to chat - at home

    we love to chat - at home

    When we set up Unity4 19 years ago, we realized that there needed to be other ways to run call centre services. Today…

    1 条评论
  • Sometimes time is all it takes

    Sometimes time is all it takes

    I was talking with a group of people in my office yesterday informally about stress, sleep and the need to take a deep…

    1 条评论
  • Poetry for Business

    Poetry for Business

    'If' by Rudyard Kipling If you can keep your head when all about you Are losing theirs and blaming it on you, If you…

  • 2.Flexologist assisted stretching

    2.Flexologist assisted stretching

    Next on my list of activities after the success of the float tank is assisted stretching. So this is what the Stretch…

    1 条评论
  • Floating a caveman

    Floating a caveman

    OK, I understand that this may seem like a shock, but I have traditionally been a harsh critic of Yoga, Meditation and…

    1 条评论

社区洞察

其他会员也浏览了