Someone tried to hack our AI Assistant to recreate Connect AI
Matthias Zwingli
CEO & Founder of Connect AI - High-Quality AI Assistants and Agentic AI for your Business | Business Angel, Startup Coach & Passionated Kitesurfer ?? | Follow me ?? to stay updated on #GenAI and #appliedAI
Why I’m flattered and what I’ve learned building a GenAI company in 2024
When someone attempted to trick our chatbot into revealing the magic behind our AI assistants, I couldn’t help but feel… flattered. It’s the entrepreneurial equivalent of someone saying, “Your work is so good, I’d like a copy!” Every founder on this rollercoaster ride of entrepreneurship needs moments like this—moments that remind us of the impact we’re making and why we started in the first place.
What 2024 taught us
This year, we focused on evolving our product, listening to our clients, and understanding their customers. Our goal? To make our AI assistants smarter, faster, and more helpful every single day. That said, AI agents are (thankfully ??) not yet capable of building a new company from scratch—that would’ve saved me a lot of nerves and time!
As AI continues to evolve, 2024 has validated that we’re on the right track. Tools like RAG (Retrieval-Augmented Generation) knowledge libraries are quickly becoming industry standards for creating more intelligent AI solutions. It’s an exciting shift, and it aligns perfectly with our mission: crafting AI assistants that genuinely add value.
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The real currency: Respecting time
At Connect AI, we believe time is the ultimate currency. Every interaction we streamline isn’t just about efficiency—it’s about creating better experiences for everyone. Customers get instant, high-quality answers instead of waiting. Employees have the time to focus on meaningful, high-value work instead of repetitive questions. That’s the kind of impact we’re here to make.
It hasn’t always been easy. Chatbots still carry a bad reputation for wasting time, thanks to clunky predecessors that kept users stuck in frustrating loops. But we’re here to change that—improvement by improvement, interaction by interaction.
From building to growing
In 2024, we established ourselves as one of the most trusted AI assistant provider for Swiss Telecommunication and Internet Companies. Together with forward-thinking partners like Digital Republic, Aldi Mobile and GGA Maur, we’ve developed some of the most advanced AI assistants (chatbots) on the market. Each collaboration has reinforced our key belief: when businesses prioritize their customers’ time, everyone benefits. Curious to see what makes these assistants stand out? Test them yourself!