Solving problems and learning more about customer service

Solving problems and learning more about customer service

Glauco Sassaki ?? Glauco Sassaki ??

Glauco Sassaki ??

Technical Customer Support (English & Portuguese) | Marketing Insights | Content Moderator | Sales & Marketing Analysis | CRM, SEO, SEM | Digital Marketing Assistant

发布日期: 2020年3月26日
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Like most cities, Dublin in Ireland, where I am currently living, is under quarantine due to the CoronaVirus(COVID-19) pandemic. At times this may be understandable, but it is also an opportunity for those who want to take advantage and study a little. 

Certificate of completion - customer service foundation

Today I spent some time on LinkedIn Learning's doing the course of  Customer Service Foundations by instructor Jeff Toister.

In this course, he approaches in a very didactic way several fascinating situations for those who already work or want to work with Customer Service. But I recommend this course to all people because I think it is possible to explore the techniques presented to be used in any area where it is necessary to solve problems. 

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