Solar Transport reduces billing cycle from 17 hours to under 4 minutes

Before partnering with EBE, Solar Transport realized their manual billing process wasted staff time and didn’t meet client demands for immediate Proof Of Delivery (POD) receipts.

Staff spent too much time tracking missing or late paperwork. Solar’s drivers wasted time scanning paperwork during their refueling and rest stops. This frustrated drivers because it extended their work shifts.

Solar Transport selected EBE’s Mobile solution to improve document indexing and help the company grow. The solution allows dispatch to automate driver and order number validation and index values assignment to initiate billing.

Solar now receives quality images sent from their drivers in near real-time. This efficiency, combined with autoindexing, positioned Solar to deliver timely and accurate invoices to their customers.

After partnering with EBE, Solar Transport:

• Improved billing cycle time by 800% (17 hours to under 4 min)
• Reduced manual entry by 95%
• Saved 30 hours per week by eliminating calls for missing paperwork
• Saved more than $100,000 annually by eliminating 150 hours of manual entry
• Reduced driver turnover by 30%