Sol: the place to order, part 2

Sol: the place to order, part 2

part 1

Sol is the brand of the business group Sol Global Management.

Its divisions cover 3 areas: Sol Relationship Management, Sol Data Management, and Sol Resource Management.

One can place with Sol just about any order.

In 2011, I asked some friends how they'd like to be able to place any order over the Internet in one place. Their response was positive. We now have this place: the Sol group.

1. I contact my relationship manager.

2. My options

3. Reasons to order many things in the same place.

4. Great payment terms

5. How do I want to be served?

1. Once you start paying us USD 360 per year to assign to you a relationship manager, with whom you can discuss anything, you can use:

1.1 a larger computer (a laptop / desktop computer) to do something like this:

  • We use Podio to create a space for you.
  • You can bookmark this space on the main screen of your computer or in your Web browser.
  • You use the bookmark to start in your space a conversation about what you want done.
  • Your Sol relationship manager joins this conversation, helps you to place an order, and gets these things done.

1.2 a smaller computer (a smartphone or a tablet computer)

You can use Podio or LinkedIn to:

  • bookmark in Google Chrome your Podio space or your LinkedIn chat with your Sol relationship manager;
  • use a widget to display these bookmarks on the main screen;
  • use a bookmark to start / continue a conversation so that you can place an order.

When you want to get even more out of our conversations, we can organise our conversations more clearly.

2. You can choose to:

2.1 order the service or product you want.

2.2 order first a benefit-cost analysis that shows which service or product is more useful for your project.

2.3 ask us to help you to build relationships with certain providers or to improve your relationship with a certain provider.

2.4 have us think together with you.

A transaction can help carry out a plan. To the extent that you want to task someone to make this plan, you can assign us such tasks.

3. Reasons to order many things in the same place.

3.1 It should be easier to find what one wants and to place orders.

We manage databases about resources and providers from many countries.

We try to make it as easy as possible to place orders, while we also try to manage data as soundly as possible and to meet legal requirements.

3.2 Many people want providers to communicate better.

Let's discuss this, so that we assign to you relationship managers who care about your goals, respect you, and adapt to your communication style!

We are building a global network of communicators.

3.3 Many people want providers to manage better the data necessary for their transactions.

3.3.1 You can conclude with us a data management agreement that must show at all times that we manage your data safely and effectively.

3.3.2 We try to improve computing for anybody.

In the first place, we try to use the most helpful software smartly so that the quality of our work is high and we keep costs under control.

4. How are you going to pay us?

4.1 You can pay us online.

When you transfer money to a Sol business using Sol Financial Services (SFS), they don't charge you for that transfer.

4.2 It’s useful to agree on how vital / basic a certain service is.

We can say that we need air before everything, so we could focus on services that help maintain a certain air quality.

We can say that each human has a certain capital.

We can also speak of inner resources, e.g. health, which are the most important, and outer resources. Of the outer resources, our relationships are the most important, and our relationships to people stand out. It seems that people combine inner resources and relationships into the human capital.

In order to eat, one might have to buy food. One could trade services and goods e.g. for food, but one usually exchanges past services (current financial assets) for food. In order to buy food, one needs to be healthy, to have a certain skill, and to trade one’s skill. This means that they should buy healthcare, education, and marketing services. So agriculture, healthcare, telecommunication, and data management services are vital.

Because it’s easier to apply algebra to tangible assets, I’d discuss correlating one’s financial capital with the services one uses. I focus on the more vital services. The less the lack of a certain service threatens one’s life or well-being, the more one could negotiate its price as one has been doing it. One needs e.g. housing, energy, transportation, healthcare, and financial services.

The Sol group would like to make it easier in one more way for you to benefit at least from vital services: you can pay at least for the services that you use every month a percentage of your current capital.

You can pay us monthly amounts that cover many things. We can design such subscriptions together with you and adapt them so that you benefit as much as possible. You can use a part of this money as savings or insurance.

You can also agree with us on something like this: You pay for food delivery (any food item) e.g. 20% of your current capital. If your current capital drops unfortunately and it’s difficult to make ends meet, we deliver at the lowered prices of each item. When you thrive, you repay us by paying the same percentage from your larger capital. We become your fellows (people who lay down money) and prove that we care about how you fare.

4.3 How you can schedule?payments

4.3.1 You can pay in one of these ways for the products that we deliver to you:

4.3.1.1 You pay for each order.

This is how people have usually paid for products, especially when they placed orders rarely.

You may pay in 2 or more monthly instalments.

You can pay a fixed amount or a percentage of your capital.

We would charge an interest of at least 1% per month. Example:

You owe us USD 3k. You pay 1k immediately and the other 2k in 2 equal monthly instalments, so you‘d pay an interest of 2% * 2k = USD 40.

You’d afford soon something that costs USD 3,000 and pay 3,040 for it. You don’t need to ask a lender for approval, nor to pay a huge interest to a short-term lender.

4.3.1.2 When you intend to buy products for a certain time, we can agree on a subscription.

People buy food most of the time. You can subscribe to any food for any period.

In order for me and you to rely on a service for an undetermined period, its profit must keep it healthy. We charge people amounts that make sure that we meet their requirements again and again. So we adjust the price when the cost of delivering the food changes e.g. because you change a requirement.

We can also offer subscriptions to more than one category of products, e.g. food and clothes.

4.3.1.3 If a product is reusable, you can subscribe to use an item for some time.

You can return it and ask for another that is e.g. newer or better.

We offer subscriptions to housing, vehicles, and computers. For what other products would you like to pay monthly?

4.3.2 You can pay in one of these ways for the services that we provide to you:

4.3.2.1 You pay for each order.

You may pay in 2 or more monthly instalments.

You can pay a fixed amount or a percentage of your capital.

We would charge an interest of at least 1% per month.

Example:

You owe us USD 3k. You pay 1k immediately and the other 2k in 2 equal monthly instalments, so you‘d pay an interest of 2% * 2k = USD 40.

4.3.2.2 You subscribe to use a service.

4.3.3 Bundles

You can subscribe to at least 2 services or to at least one category of products and one service. Examples:

a. You subscribe to transportation. You can include e.g. one car. When you prefer to use our transportation services instead of this car, you let us know. Using this combination, one could cover almost all one’s transportation needs.

b. You can buy id together with any other software provided as a service.

When you buy from us a benefit-cost analysis of software, we take USD 1 off the monthly subscription of one id user for one year for every USD 100. Example: You pay USD 1,500 for an analysis and USD 2 instead of USD 17 per month or USD 24 instead of USD 204 per year.

5. I give examples of how we've seen things done, in order to agree with you on how you're going to be served.

5.1 Some people are afraid that some customers would never pay.

5.1.1 One can agree with a customer on one of these things:

a. SFS holds the invoice amount until certain conditions are met. Then they transfer the money to the provider's account.

b. SFS transfers the invoice amount to the provider's account as soon as it's available in the customer's account under such conditions:

  • the amount is not available on the invoice date;
  • SFS?informs the creditor about the latest day on which the balance of the debtor's account should be at least equal to the invoice amount.

5.1.2 To the necessary extent, one can task Sol Legal Services to help one to be compensated by a defaulter.

5.2 Some providers have addressed disrespectful words to at least one customer.

It really seems improbable for a Sol relationship manager to communicate disrespectfully with anyone. We work a lot to optimise the quality of communication.

Should one feel a negative emotion during one of our interactions, let them express themselves freely in our conversations! We pay attention to people. We care about how you feel. We try to understand the situation; we want to agree with you on how to improve it.

Emotions and feelings are incontrollable. When I feel something unpleasant, I try to find its cause rather than just stating that an interlocutor has caused it. We'd try anyway to have the best possible dialogue with you. I want myself and the other Sol communicators to be friendly, respectful, and well-organised. We like being treated similarly.

There's a fashion to give a customer money when they state that they're cross with you. We try to manage money reasonably, e.g. we prevent mistakes and pay for our mistakes. If you give me money after I've paid you to provide a service, I don't see that this will improve your service. This method has costs that I don't recommend incurring. Some people pretend that a customer and a provider incur costs separately. Customers and providers incur costs together; customers pay for everything. If today we provide a service to you and next month you provide a service to us, we'll think together trying to keep under control the costs of our transactions.

We're going to discuss other examples, too. Which examples will you give of what you like and what you don't?

5.3 It is difficult to enjoy the benefits one wants even after trying to negotiate with at least one provider for a while.

We are not sure that anybody needs to be in such a situation.

You can communicate with me soon about what you want. Once you help us understand your goal and the current situation, and we agree on a good path towards your goal, you can task us to get you what you want. After a while we can celebrate the success of such interactions.

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