Software Maintenance – Keeping Your Mobile App, Web Application and Servers Up to Speed

Let’s face it, maintenance is not the sexiest aspect to building a custom software. Customers care more about new features and services than they do about the regular maintenance you perform behind the scenes. However, keeping your mobile app, web app or server maintained provides long-term benefits and a strong backbone for your digital infrastructure.

Regular maintenance improves security and speed, while software updates for mobile and web can keep your applications relevant. Staying up to date on the newest antivirus software can aid your disaster recovery. Though a necessary evil, maintenance doesn’t have to be a strain on your business. OST is here to help you perform wall-to-wall maintenance across your mobile app, web application, servers and more.

Mobile App Maintenance: How to Strengthen Your App and Stay Relevant Through Regular Software Updates.

 Mobile apps are the best way to reach clients and users while they are on-the-go. Mobile app maintenance is crucial to your app’s long term performance. Generally if we talk about maintenance then lots of question occur in our mind, such as:-

• How and how often to boost your mobile app security
• Can maintenance improve customer engagement?
• Is Maintenance about Ironing out glitches and bugs early?
• Do it cover Software updates, UI edits and app-integration ?

 And many more…

 Here is the solution...

There are many benefits to updating your app, probably too many to mention in this blog, so we will begin with the most salient.

• Boosted Security:- One of the primary and necessary benefits of updating your mobile app is bolstering its online security. In general, hackers and threat agents find hacking older apps easier to hack. According to Securityintelligence.com, malware and malicious telemetry has increased by 30% since 2018, suggesting a continued rise in mobile app hacking. Furthermore, almost half of all businesses experienced cyber security attacks in the past twelve months. The bottom line? If your business has a mobile app, you should stay up to date on the latest security measures to secure your mobile app from outside threats.
• Better Customer Engagement:- You can improve your customer engagement immediately by improving the user’s experience in-app. That means that by adding new, exciting features as well as updates to your UX/UI design, your client will have more reasons to spend time on your app. Particularly if you are a free mobile app, you want to get users engaged. The bulk of your revenue will come from advertising and in-app purchases, and if you have an out-of-date design your users might gravitate towards other, similar apps with more eye-catching designs.You can also perform addition by subtraction: removing hard-to-use features or correcting an overly complicated UI to simplify the user experience. Paired with user-data collection through cookies or pixels, you can update your app according to the behaviors of your users to maximize their overall user experience in-app.
• Ironing Out Bugs and Glitches :- One of the most common reasons to update an app is to deal with the bugs and glitches that naturally occur during the software development process. Updating your software naturally creates bugs in your system, threatening to derail the usability of your app. If you do find a lot of bugs in your app, you do not need to panic at first – every update reveals bugs and glitches. However, if you can deal with the most pressing of these bugs as soon as you can, you will have a much better shot at user satisfaction. If you correct these bugs quick enough, chances are users will not be able to tell the difference.

Learn more

Website Maintenance and Reducing Downtime

When someone looks up your company for the first time, chances are your website is the first place they go to. Keeping your website fresh is a bankable business priority. 

 Benefit of Website Maintenance

• Security:- As progressions in cyber security continue to advance, keeping your web application or website up to date becomes a priority for ensuring your site’s health and safety. Cyber security measures may be growing, but the skills and capabilities of bots and hackers also continues to grow. As hackers become smarter, you want to make sure your website is protected. Another priority for a business should be disaster recovery. If a crisis hits your system, is it ready to adapt and counteract the crisis? If something happens to your source program, and crises can happen to all businesses when they least expect a crisis, will your backup work? Considering these questions as you implement ongoing web maintenance can help you stay prepared even for worst case scenarios, like a security breach or a blackout. With a backup program or server built through regular web maintenance, your website can be better prepared.
• Staying Up to Date with the Latest Software:- At this point it is simply a fact: applying updates and development to your website allows it to perform to an optimum level for longer. Even a few weeks downtime can leave a website in the dust, depending on if there are any major updates to platforms and software during that time. Thinking about updating your software regularly, and not just when you get around to it, can keep your web presence healthy and thriving.
• Reducing Website Downtime:- Users hate waiting on pages for too long, and too much downtime from a site can drive them away from your business. With web maintenance, you can clear up the major bugs that arise in your server and website, and make sure your users are traveling through your site downtime-free.

Learn more

 Server Maintenance: Why Do We Need It and What Benefits Does It Provide?

A server acts as the workhorse of a digital network. Without a working server, there would be no mobile or web applications. In this blog we dive into:

•    The basics of server terminology – networks, redundancy, processing units
•    Keeping your server secure from threat agents
•    Why to check log files and how to clean them
•    The impact of preventative maintenance on a business’s bottom line
• Staying up-to-date with platform updates

Learn more