SoftServe Insights | 21

Hi there! Welcome to the new issue of SoftServe Insights. In this edition, we explore the transformative potential of Gen AI in various industries, share practical guidance, and celebrate our recent milestones. Plus, don't miss out on the continuous enhancements of our intelligent AI assistant, SOFI. Let's get started!?

46% of oil & gas companies are taking Gen AI beyond pilots — but scaling it isn’t easy. It takes strong infrastructure, IoT integration, and clear roadmaps. Discover how to address these challenges in our white paper featuring insights from our commissioned Forrester Consulting study. ?

Can Gen AI save $360 billion a year in healthcare costs? Experts think so, citing its game-changing potential for streamlining processes and boosting efficiency.?

This report features:?

• Insights from a 2024 global study by Forrester Consulting, commissioned by SoftServe, revealing that 60% of respondents want to improve operational efficiency with Gen AI?
• High-value, low-risk use cases focused on operational efficiency?
• Practical guidance from our experts to help healthcare leaders integrate AI effectively?

Gen AI is reshaping the life sciences sector, with 57% of companies prioritizing it in their strategies and 85% predicting its growing significance. However, 32% highlight the need for support in refining their roadmaps.?

Our latest report features insights from leading life sciences organizations, offering practical solutions, actionable strategies, and real-world applications to overcome challenges and integrate AI effectively.?

With visual search and virtual try-on features, personalized recommendations, and seamless omnichannel shopping capabilities, the SoftServe Gen AI Retail Shopping Assistant minimizes costly returns, enhances product discovery, and improves operational efficiency to create a more enjoyable shopping experience for consumers.?

SoftServe completed another global study! This time around, we surveyed 750 business leaders globally, uncovering the challenges — and opportunities — in modern data management.???

• 65% say no one in their company fully understands their data???

• 58% rely on inaccurate insights for organizational decisions?

But it’s not all bad news. Companies with mature data strategies report new revenue streams (+44%) and greater productivity (+54%).???

What sets these successful companies apart? Discover the full findings.??

What if finding the right info at work was as easy as asking a question? With SOFI on board, everything is possible! ????

Our intelligent AI assistant, built completely in-house, is already transforming the way we work. It makes company knowledge, policies, tools, and templates instantly accessible. Since its launch, SOFI has already assisted 2323 associates and helped with over 19,000 inquiries. Thanks to the integration with Microsoft Teams, SOFI is always within reach, ready to assist in private and group chats.?

But we’re not stopping there. Our team is continuously enhancing SOFI, expanding its capabilities to streamline workflows and simplify work.?

Learn more about SOFI and see how it’s evolving and driving innovation across SoftServe.

• Unlock The Power of Your Data?

• Explore The Evolution of Generative AI in 2025?

• Check out SoftServe Gen AI Drug Discovery Solution?

• Beyond Automation: Unleashing the Power of IoT and Generative AI for the Future of Manufacturing. Watch the webinar?

• Agentic AI: The Next Big Thing in Automation. Learn more?

• Discover 4 Use Cases for Gen AI in Contact Centers ?

• AI-Generated 3D Avatars: Drive Engagement in Education, Retail, and Entertainment. Find out more?

• SoftServe’s Multi-Robot Fleet Simulation. Download the brochure??

• Choosing the Right Business Analysis Frameworks and Methodologies. Learn here?

From big data engineers and business analysts to client partners and UX writers, we’re always on the lookout for talented people to join our ranks. Ready to change the world? Check out if there’s a position just for you. ??

Ukraine?(41 jobs) | Poland (44 jobs) | Bulgaria (20 jobs) | Romania (19 jobs) | Mexico (11 jobs) | ? Colombia (21 jobs) | Chile (13 jobs)?

See you in March, the hot season for events is coming, and we’re excited about it.??