Social media is not the Future of Sports Engagement.
Matt Hymers
I’m on a mission to upgrade & update sports merchandise | Fan engagement | Sports innovation | Connected Products | Data | Sustainable Business Models | ex-adidas ///
The rise and success of vertical private and exclusive digital networks, from Strava and Fishbrain to OnlyFans to Vivino , is more than just a passing trend—it’s a response to a fundamental shift in what people expect from their digital interactions. For years, sport has drunk the "social" media kool-aid. Relying on what are advertising platforms to outsource their connection with fans, and tossing around the terms “engagement” and "community" without seeming to know what they actually meant. So what do they really mean anymore? "Engagement" and "Community" have become a shallow buzzwords, increasingly innacurate, misguided and inadequate for the complex, immersive experiences fans have always craved. The industry has lost sight of where its value comes from. We exist in an age where targets that prioritize getting to the next million zombie bot followers are more important than knowing and building a relationship with real, core fans who actually move the needle.
1. Evolving Expectations and Digital Culture
The reality is that the now broad, noisy, bot infested and heavily commercialized and commoditized spaces of mainstream social media are burning out. Platforms like Facebook, Instagram, and Twitter once offered new ways to connect, but they've turned into channels of mindless scroll and fake interactions, inundated with ads and irrelevant content. In response, people are seeking out spaces where they can genuinely belong. They want curated, value-driven communities that resonate with their specific interests—not to be bombarded with random posts and ads. For sports fans, this is about finding spaces that let them dive deeper, to be more than passive spectators, to more than like and share, to participate and feel like they belong. Funny, that sounds like the definition of what a club is supposed to be, doesn't it? For sports teams, this is a golden opportunity. Fans are looking for more intimate ways to interact with the teams they love. They want environments where the essence of the team and community can be felt, not buried beneath the distractions of a bloated platform. These private vertical networks offer just that—a chance to build a digital home for fans that’s purely about them, where every interaction matters, and where they don’t have to wade through the noise to find what they love and engage and interact with freedom and privacy.
2. Privacy and Control Over Data
The trust erosion that comes with the big social media platforms has reached a tipping point. Fans, like everyone else, are becoming much more aware of how their data is harvested, sold, and used to push ads. In exclusive, team-led communities, fans can finally feel secure that they’re part of an experience designed for them in a way that benefits the team they support, not the swathes of random advertisers and giant platforms. Plus, sports teams gain back something invaluable: direct access to fans. No more waiting for algorithm approval or fretting over data policies. In these private spaces, you own the interaction, you understand the fan, and you can finally move past treating them like a metric and start seeing them as true community members.
3. Meeting the Demand for Curated, Niche Experiences
The modern fan doesn’t just want a front-row seat—they want a backstage pass, they want to be part of the team. Exclusive communities allow fans to experience the team on a deeper level, where they can gain access to insights, content, and experiences that can’t be found anywhere else. These networks have the potential to provide a level of immersion that goes beyond basic "engagement"; they create a sense of belonging and ownership. When fans invest in these spaces, they become more than spectators—they become part of the narrative. And for teams, the monetization potential is immense. Think of premium memberships that go beyond streaming a game or reading a blog post. Fans pay for access to an ongoing story, for their place in the team’s world. These networks can become new revenue streams—access to premium content, exclusive interactions, virtual meet-and-greets, digital collectibles—each one an extension of the fan experience.
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4. Regaining Control Over Fan Relationships
Traditional social media has always meant putting yourself at the mercy of algorithms and ad-space competition. By creating their own exclusive spaces, sports teams can finally take back the reins. They decide what content gets prioritized, how fans interact, and what the community looks and feels like. It’s a chance to create a space where fans feel heard, valued, and essential to the team’s identity. This is about building direct connections and nurturing fan loyalty by offering more than just a feed—they’re providing a digital experience as authentic and meaningful as the game-day experience itself.
5. Building Stronger Communities
When fans are part of a well-defined community, the sense of belonging they feel goes beyond the game itself. Exclusive spaces mean fans can connect with each other and the team in a meaningful way, forming connections that last. For sports teams, this goes back to the idea of immersion. They’re not just fans—they’re part of something bigger, and they feel it. A fan who’s deeply involved in a private network feels like a core piece of the team, like their participation matters. Communities like these don’t just enhance the fan experience—they redefine it. They offer a level of connection that turns fans into advocates, into superfans, into lifelong supporters. For the next generation of fans, this is everything. They want to belong, to be part of something that goes beyond a screen, and exclusive networks deliver that. They’re not just about engagement; they’re about transformation, about fostering an environment where fans feel genuinely, profoundly connected.
6. Implications for Traditional Social Media and Sports
As more fans flock to these private spaces, sports teams will inevitably use broader platforms like Instagram and Twitter as entry points—not as the destination. These spaces become promotional tools and can be sued for what they have been designed, to advertise, not engage or immerse. They become a way to spark curiosity and build interest and point to where the real magic happens. The future of fan interaction will be grounded in spaces that teams own, where they can invite fans into an experience that’s personal and impactful. In essence, the rise of vertical private and exclusive networks is about returning to what sports has always been: a community, a tribe, an identity. It’s about embracing the unique potential sports teams have to build real, lasting relationships with fans, both in the stadium and beyond the screen. The task now is to leverage this opportunity and re-imagine fan connection, immersion and engagement. To creating spaces where fans don’t just watch but live, breathe, and participate in the sport they love. All sport needs for its future can be found in its past through the lens of human nature, experience as the differentiator and technology as the enabler.
At www.connectedfanatics.com we are on the cutting edge of making this a reality.
Co-Founder of SLOCOACH
1 个月Luke Jecks
Managing Partner at ReBO. Chief Executive Officer, passionate people, brand and business builder
1 个月as usual Matt, very eloquently expressed ??
Absolutely agree! Building genuine connections within sports communities is essential. It’s all about creating spaces where fans truly belong and engage
Agree with all your points Matt, I would however add a point for consideration…. Team, league, association offerings can often be bland, protectionist, ‘safe’ environments….fans also want truth, insight, opinion & debate to be 360° engaging
Lovely writeup