smooth talker

[263 words about one skill that can change everything]

Everything is a negotiation.

Talk with a partner, employee, child, stranger, barista - no exclusions.

Some you win, some you don’t, most - if you’re anything like most people -? are unfinished.

If you’re in sales and marketing you negotiate more than most, but that does not mean, unfortunately, that you’re better than most. How about we change it??

Five simple things to implement instantly. Practising those will bring improvement to your negotiating, but not necessarily instantly.?

identify all scenarios

[having plenty of conversation around all possible outcomes and intensive research is very helpful here]

break

[schedule negotiations so you have time to re-group, analyse, ground yourself; also to monitor which direction you’re going; blood hungry and greedy salesman usually nurture obsession for one phone call closing the deal, so by implementing your own tempo, staying in control of the rhythm? you have a chance to stand out]

body language?

[most communication is non-verbal; establish frame, keep the frame, watch carefully how the other side moves, not just what they say; energy and micro-expressions don't lie]

after happily ever after?

[during the break and and after the negotiations - even if/when they don’t go your way - keep in touch, follow up, offer referrals, ask for referrals, etc. because...]

always focus on relationship

[never try? closing the deal at all costs, no matter what; because closing the deal might cost you a relationship or relationships and that - unlike even the biggest of deals - has value you do not want to be left without]