A smooth sea never made a skilled sailor
Every IT department is monitoring their systems with a bunch of expensive monitoring tools, such as vendor developed monitoring softwares or multi-vendor alert generation monitoring tools.
There are problems to solve anytime in the systems since the systems are getting more complex and mission critical. Most of them can be solved easily since there are experienced IT Admins and these problems are much expected.
What if there are unexpected problems? What if there are complex problems that can not be easily solved or even detected using legacy monitoring? What if the root-causes are hard to find?
These will conclude to high MTTR (Mean time to resolve), slowdowns, bad user experience or even an outage.
When there is no storm, the ship will sail as the sailor want. Monitoring every system with traditional tools, everything will be seen clearly, the problems will be detected and resolved easily.
Even the most experienced sailors will avoid sailing if there is a huge storm. If there is a very complex and mission-critical problem, experience and traditional tools are never enough.
With AIOps we can provide much more information about the problem and root-causes to the Admins to resolve the issue faster. AIOps is also getting Admins to their best versions and raise their experience with having more insights in complex problems and their root causes.
When the conditions change from the smooth sea into a storm, then AIOps can be a real life saver.