Smiling eyes during the COVID-19 pandemic
Ruth Amoah-Koomson PMP?, CSM, EMBA
Experienced Project Manager delivering Successful Projects for over 8years | Leading Teams | Process Improvement Specialist | Client Management Expert
If you happen to be like me desiring to be smiled at when being served then you must be disappointed anytime you get served by a frontline staff in face mask.
A service provider’s logo is his/her smile and now is the time to decipher fake or social and genuine smiles.
Ekman, author of numerous books about facial expressions and how they reflect our emotions writes: “The only place that will reveal the difference in a broad intense smile is the skin between the eyebrows and the upper eyelid. That will move slightly down in the genuine smile and will not move in the social or false smile. Everybody can voluntarily make their lips smile, but very few people can contract the muscle that surrounds the eyes.”
With face masks it’s difficult to see our lips smile but let’s make our eyes smile to the many people around us. Give that genuine smile and let your eyes light up though your lips are covered.
Your smile can win a client for life!
Your smile can heal a hurting person!
Your smile will put a smile on others faces!
Your smile can bring hope in these hopeless times!
Go ahead and let your eye smile.
Family Nurse Practitioner
4 年Very true ?? thanks for the post!