SMBP - Service Management Best Practices

SMBP - Service Management Best Practices

These way will get best, best practices for IT service management (ITSM) ensures that you know the value of IT services and:

  • Increases user and customer satisfaction with IT services
  • Improves service availability, directly leading to increased business profits and revenue
  • Provides financial savings from reduced rework, lost time, improved resource management and usage
  • Improves time to market for new products and services
  • Improves decision making and optimized risk.1

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