SmartPA Insights - August 2024

Hello, and welcome to the latest edition of SmartPA Insights.

In today's competitive and fast-changing environment, leaders can't be superheroes or all-rounders. Rather, the key is to optimise our unique strengths to unleash our people's energy and ideas to support them in delivering excellent results and value to customers and stakeholders. When individuals are thriving in their roles—energised and purposeful—they significantly enhance their performance, giving your organisation that all-important competitive edge.

At SmartPA, we have a saying that "happy, energised, and optimised people = happy clients and stakeholders," creating a positive, evolving cycle. It starts with culture, and a thoughtful people experience strategy.

Much like a successful Olympic team, high-performing workplaces rely on optimising each person’s skills and energy. This involves identifying each individual’s unique strengths, clarifying their roles and expected contributions, and fostering an environment where team members understand their colleagues' positions. Building this trust ensures that when it’s time to pass the baton, the team can do so with the confidence that they will win together.

How can you achieve this in your organisation? Consider the following:

• Do you have a culture and management approach that has methods in place when teams or individuals need to take rest and regulate their energy?
• Does your culture and people strategy encourage people to take time off and ensure they fully disconnect?
• Does your culture celebrate team performance?
• Is your 121 and PDP framework structured to define your peoples' areas of comfort, risk, and where they need to be stretched or optimised?

Be sure to connect with us on LinkedIn for real-time updates and, as always, if you’re eager to learn more about how SmartPA is driving transformative change in the business support sector, please click here.

Sarra Bejaoui

Chief Experience Officer

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If there's anything you'd like to discuss or need assistance with, book a call with our team or email [email protected]. For deeper insights, explore our Resource Hub, where we explore a wealth of knowledge, tips, and resources to take your corporate efficiency to the next level.