Smart Delivery Robots Aid Small Restaurant Operations, Boost Regional Economic Recovery
OrionStar Robotics
Leading service robotics with advanced voice AI and most open development platform for hospitality and logistics sectors
In Japan, labor shortages have become increasingly severe due to aging population and the impact of the COVID-19 pandemic, posing significant challenges for individual business owners. Small restaurants, in particular, struggle to find suitable part-time staff, exacerbating operational pressures.
A typical example of this is Genmyo, a small restaurant run by a single owner. The restaurant has four tables and a bar that can accommodate four people. Due to the lack of staff, the owner has to personally handle the delivery of appetizers, drinks, and main courses, requiring at least three trips for each group of customers. Additionally, teppanyaki cooking requires constant attention to the cooking temperature. When the owner serves customers, he must temporarily stop kitchen work, which not only affects the speed and efficiency of food delivery, but also extends the waiting time for customers.
The owner's health has deteriorated due to long-term high-intensity work, making the need for an assistant increasingly urgent. In this situation, OrionStar's AI delivery robot, LuckiBot, has become the owner's reliable helper. Through a mobile application, the owner can easily call the robot to the delivery point, place the dishes on it, and with just one click, have it delivered to the designated table. During delivery, the robot can also play customized advertisements. After customers take their food, the robot automatically returns and plays in-store promotional ads during standby periods.
The arrival of LuckiBot has taken over most of the delivery tasks and can also handle additional deliveries of condiments, napkins, and utensils, making the food delivery process very smooth. Its simple operation and stable performance have greatly reduced the owner's physical burden, receiving unanimous praise from both the owner and customers.
In countries with aging populations like Japan and South Korea, such cases are not uncommon. Service robots can support various repetitive physical tasks without being affected by fluctuations in labor supply and are widely welcomed in both chain stores and individual shops. OrionStar's intelligent service robot products stand out for their smart features and scalability. They can be remotely operated via an application, personalized with promotional materials, and equipped with powerful voice interaction capabilities to facilitate reception. The robust hardware and extremely low failure rate bring a sense of security to daily operations.
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With the busy tourist season approaching, the performance of OrionStar robots in this period is highly anticipated. These intelligent delivery robots not only offer more options for individual business owners but also play a crucial role in promoting regional economic recovery.
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