Small gesture with the biggest impact
The best cup of Starbucks I have ever bought in my life!

Small gesture with the biggest impact

Made my morning coffee run at the usual Starbucks near my place which is attached to a hospital and an old folks home.

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Ran in and ordered my usual. While waiting, I saw a old grandma, likely in her 70s staring at the fridge and asking the barista about their breakfast specials etc. She would be either a patient at the hospital or someone living in the old folks home upstairs, this can be seen from the attire she is wearing.

Grandma: I don’t drink coffee or tea.

What can I drink?

Barista: Hot chocolate

Grandma: How much is it?

Barista: RM13 (sounded like RM30 actually)

Grandma: Even for a small one?

Barista: Yes

Grandma hesitated and said she will come back tomorrow. But in her eyes, she was staring at the menu. I walked closer to her and gently held her arm.

Me: Grandma, I have a free drink, why not you redeem it ?

Grandma: No No it’s ok.

(Can see she was quite shy to take it)

Me: It’s ok popo, you help me drink it or else it will expire soon you know? (I lied)

Grandma: ok ok, I will have a hot chocolate then

Me to Barista: Hot chocolate for grandma please, less sweet if possible and low fat milk.

*teeetttt*

Scanned my starbucks app

Grandma: ?? Wow! Phone can buy hot chocolate. That’s so amazing

Me: yes grandma (while smiling)

Please be careful when you take your hot choc because it’s very very hot ok? I will run now cause I need to head to a meeting.

Best best RM13 I spent all month!

Grandma was just too cute ??

#payitforward #letotherpeopleharmyou #butneverceasebeingkind #happiness #happinessissimple

May Song

All in for a Future-Fit world.

5 年

Racheal - You're the best!!! Just want to say - you clearly practice what you preach. Super fab!

Raymond K.

Doing good, soon to do great..again.

5 年

Like Raymond Khor je..heheh..keep on helping...keep on growing!

Benjamin O.

Seeking new opportunities | Email, Market Research, Marketing Management, User Research, Branding & Positioning, Social Media Marketing, Product Management, Growth Strategy.

5 年

Hello Racheal. How are you? A very noble gesture you did indeed.

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