Small Business

What every small business owner should know (salespeople are also a small business too, they are the CEO of Me, Inc.)???Remember, business apps can be your best friends, know that it's a numbers game, hiring the right people to make all the difference, have a plan for contingencies, learn to delegate your way to growth, and make customer service a way of life.

So, what is a small business? A small business is defined as a privately-owned corporation, partnership, or sole proprietorship that has fewer employees and less annual revenue than a corporation or regular-sized business.?

The SBA, depending on your industry, says that a small business could be defined as a business with a maximum of 250 employees or a maximum of 1,500 employees.?

It is essential to know that you, the business owner, should always look for the professional help from your logo and website design to your branding and marketing activities. If you have salespeople make sure they are trained by qualified sales trainers.

Every customer, from the largest to the smallest, should be treated as The Most Valuable Customer so, great customer service should always be a priority. Remember, times change a small client can become large and how you treated them will come into consideration.?

Whenever you receive an incoming phone call, how your phone is answered, to what happens next to the caller can be the difference between an up-sell or cross-sell to a present client or a prospect becoming a new client. One way to keep the connection alive between the caller and you are with a cost effect and efficient On-Hold message.

Since 1987 HoldMasters has been helping both Fortune 500 companies, mom and pop businesses, and home-based businesses, maintain that emotional connection as well as their marketing and branding messages to their clients and prospects around the nation to enable them to increase their ROI with custom On-Hold-Messages. It affords you the opportunity of up-selling and cross-selling current clients and exposes prospects to your business philosophy. It makes a small business sound big and a big business sound friendly.?

Let Holdmasters help you when your business is on the line.

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