The slimmest watch in the universe
Harish Bhat
Marketer, Bestselling Author, Poet and Columnist. Advisor and Director at the Tata Group. LinkedIn Top Voice.
B.G. Dwarakanath (fondly called BGD) is a long-time Tata veteran, having worked for three decades with the Titan Company. He is a restless horologist, technologist and expert photographer, with an earthy sense of humour.
In 1997, BGD and his colleague Subramanya Bhat decided to meet Xerxes Desai, the legendary Managing Director of Titan. They wanted to discuss an audacious project with him, one that no other Indian Company had ever undertaken before.
They walked into Desai’s sixth floor corner office at the Titan headquarters in Bangalore. BGD lost no time in putting forward his proposal.
“We would like to manufacture the slimmest watch movement in the world”, BGD told Xerxes Desai, “a movement as slim as a credit card. Just 1.15 mm. thin, including the battery. A movement which is robust, and can be mass manufactured for use in beautiful, ultra-slim wrist watches. First time, anywhere in the world.”
A movement is the engine inside every watch, that keeps it moving, and tells the time accurately. Both Desai and BGD knew that slim movements were extremely rare, because they were so challenging to design and manufacture. Even the few ultra-slim European and Japanese movements which existed then were produced in very small quantities, were very expensive, in some cases their reliability was in question, and therefore, they were virtually museum pieces.
BGD looked at Desai expectantly. “Sir, this will be a real breakthrough for us, something that is world-class and beyond.” He saw that Desai was looking at him carefully. His eyes had widened, there was absolute silence. Finally, Desai spoke, in his polished, soft Oxford accent.
“Go ahead.”
BGD and Bhat rushed out of Desai’s room. Their hearts were jumping with joy. Their leader was willing to take this risk, invest behind something that had never been done before. While they had indeed designed a slim watch movement a few years earlier, which had also won an award in 1996, the proposed ultra-slim 1.15 mm. movement would be in another league altogether.
A project team was quickly constituted, including technologists, manufacturing experts and designers. BGD insisted that the team should have the best minds, and not people who could be spared for a project which was in the domain of wishful thinking.
“I want each of you to be part of this huge success story”, he told team members. They were excited, but also apprehensive. Most importantly, they were eager and restless.
This was the beginning of the search for many answers. The first big question, how do you develop such a slim movement, with high time-telling accuracy? This would require a step motor with high torque, yet low electric power consumption. The team resolved this challenge by working with Audemar, a Swiss Company, and then married the step motor to an inhouse developed circuit board which was equally thin. Later, the step motor was quickly indigenized by the team, with even better performance.
Then, it was important to ensure long battery life of the watch. No one wants to change a watch battery often. To ensure this, the entire internal mechanism should draw very little current. All parts had to be miniaturized with strict tolerances. Here, again, the technical team worked relentlessly in their laboratories. Eventually, what they achieved was marvellous. The electric power required to light up a 40 watt light bulb for just one hour, can power this ultra-slim watch for more than 50 years !
By the year 2000, a working movement was ready. The initial proposal was to sell this ultra-slim movement to Swiss watch makers, but the haughty Swiss refused outright, to buy an Indian watch movement. BGD recalls how a Swiss representative of the famous brand Raymond Weil once told him, at the Basel Global Watch Fair, that an Indian movement would dilute their strong brand image. So the Swiss would never consider using it.
BGD came out of that meeting crestfallen, but determined. He had great pride in what his team had developed in India, and so did his boss Xerxes Desai. Once they were back in India, Desai decided that if the Swiss were unwilling to buy the movement, Titan would use it to launch its own branded ultra-slim watch.
Once again, this was a bold decision, because there was no consumer research that Indians had any need for ultra-slim watches on their wrists. But that is what courageous marketers do. When they have a breakthrough product, they don’t rely on research. Instead, they work to generate desire and demand for it.
However, Desai also quickly jolted the team into the reality of what this decision meant.
“Our ultra-slim watch has to be made for Indian consumers to wear every day. So it has to be water resistant”, he told the team, “otherwise it cannot survive Indian conditions. This is essential.”
Once again, BGD and his team went into a huddle. Here was a new challenge, now. How could such a slim movement and a watch with such thin surfaces, be made water resistant ?
This would require the watch to be housed in an external case which had very thin walls, but was extremely strong and robust. Here again, BGD along with his colleague B.V. Nagaraj, approached Swiss manufacturers, who were the most experienced in the world of watches, for help. Once again, the Swiss said “No”, and shut the door. Swiss factories were unwilling to accept this challenge, or help Titan. Would this now spell the end of the project ?
Of course not, because the Titan team were unwilling to give up on their cherished dream. BGD recalls that the team came together, and decided that if the Swiss would not help, we would do it ourselves, back home in India, in our own beloved Titan watches factory at Hosur, in Tamil Nadu. What Switzerland can or cannot do, India can do even better, and we will open the eyes of the world to what we can do, the team determined. When that sort of spirit comes alive, all impediments melt away.
And the challenges did melt away. After several iterations, the external case, and a watch with the required water resistance upto a depth of 30 metres, was created by the Titan team themselves. The team decided to use a sapphire crystal on the watch, rather than glass, which would get shattered if it were to be ground to such slim dimensions. And then, the team used a technique of all-round fitting on the back cover of the watch, so that it could be easily opened for servicing and battery replacement. Vinay Kamath’s excellent book on Titan contains many more interesting details of this challenging product development journey.
In the meanwhile, Michael Foley, the lead appearance parts designer on the project, was working closely with Xerxes Desai to finalise the aesthetic design of the watch. “I was excited by the prospect of creating a watch that was virtually invisible”, says Michael, and he adds – “We wanted the watch to celebrate the ultra-slim movement inside, to feel as thin as an edge, and not really a surface.”
To celebrate this beautiful design philosophy, the unique watch was named the “Titan Edge”. What a perfect name. Not just a watch which looked like the thin edge of something, but a horological marvel which was at the cutting edge of technological excellence.
The entire watch, including the internal movement and external case, was just 3.5 mm. thin, and feather light, at just around 14 grams in weight. The slimmest watch in the universe, and perhaps the lightest watch too. Priced affordably as well, because Titan had manufactured this product at a fraction of what it would have cost to make in Switzerland.
Titan Edge was launched in Bangalore in May, 2002. In the launch advertising, the watch was shown sideways, to emphasise its slimness. Since then, many new designs have been introduced. The Edge has been a huge and enduring success in India, and in several countries worldwide. Most recently, a ceramic version of Edge has been launched, which is the slimmest ceramic watch in the world. The Edge has also been recognized as one of the finest product innovations to come out of post Independent India.
That’s why lakhs of Indians wear the Titan Edge with pride. Not merely because it is so sleek and beautiful. But also because it is a technological marvel made in India, which the entire world envies today.
BGD, the man who had been rebuffed repeatedly by the Swiss earlier, recalls that he wore the Titan Edge to the Basel Watch Fair in a subsequent year. There, he met the grand old man of Swiss watches, Nicholas Hayek Sr., Chairman of the Swatch Group, on the sidelines of a media event. He showed Hayek the Titan Edge watch, with pride. Hayek was struck by the slimness of the watch, he held BGD’s hands for a long time, and kept peering at the watch. He had it photographed. And then, he turned around to BGD, and said – “Amazing!”.
BGD attributes the outstanding success of the Edge to the wonderful team that came together for this project. And to the leadership of Titan, which ensured that the team worked freely, without any fear of failure.
An Indian Company of the Tata Group, Titan, had delivered what looked impossible, by relentlessly chasing a dream. This was truly “Make in India” at its very best. Technology, design, belief and persistence had come together to create a product which is today ranked amongst the most iconic watches in the world. When we believe, we make it happen. (Harish Bhat, Brand Custodian, Tata Sons.)
Expert Freelance Consultant - Multimodal Transportation Fare Collection Systems, ABT and Central Clearing House Systems
2 年Excellent work Dwarakanath San, so proud of of you and your contributions to the watch Industry. I have very happy memories of us working together in the 80's. Best of luck to you and your future ventures
Program Manager for AH-64 Combat Helicopter Program at Tata Consultancy Services
2 年Yes, when we believe we make it happen. Great story of Titan Edge
TCS: Thought Leadership - Data for AI | TAS | IIM A | JU: Chemical Engg. | Views Expressed are Personal
2 年Dear Mr. Bhat It was my privilege to be gifted one of these Edge watches when I won the TBLA Award, great to read about its story in detail!
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3 年Hi Mr. Harish , Good to know about edge watch and really great efforts .I am holding an edge bought in 2006 , still running fine but not getting the straps and even titan service center informs that they don’t get the straps now ! It was a rubber thin strap . Is it possible to arrange the straps with your service center’s as it’s really sad because of a strap unavailability we are not wearing a wonderful iconic watch .
Coach I Facilitator I Entrepreneur I Learner
4 年Its interesting that my aunt who lives in Switzerland since 1980 would always buy Titan watches for her family and friends when she would visit India. I was intrigued and asked her why she chose to buy from India when she has access to best watches in Switzerland, to which she replied "Swiss watches are boring"