The Skills Needed for Unskilled Labor

There is a lot more than meets the eye with so-called Unskilled Labor.? Have you ever waited on tables, worked as a retail associate, held a cleaning job, or taken inbound customer service calls?? If so, then you know that it isn’t easy!

Let’s shed some light on what skills are needed to do these jobs well.?

Food Server: Patience, Attention to detail, Speaking Skills, Strong Interpersonal Skills, Organization, Multitasking, Physical Endurance, Time Management, Able to Learn Quickly, Food Safety

Retail Associate: Product Knowledge, Time Management, Active Listening, Strong Interpersonal Skills, Multitasking, Cash Handling, Attention to Detail, Adaptability, Persuasion, Problem Solving, Technology, Leadership, Empathy, Fast Learner, Teamwork

Cleaning Person: Time Management, Developing Effective Systems, Occupational Safety, Teamwork, Honesty, Cleaning Product Knowledge, Equipment Knowledge, Physical Fitness, Problem Solving, Communication

Customer Service Desk: Patience, Troubleshooting, Conflict Resolution, Relationship Building, Time Management, Teamwork, Active Listening, Communication, Persuasion, Relaying Information, Collaboration, Product Knowledge, Proactive Mindset, Adaptability,

Very often, people who work in jobs of this nature seek to move into career fields in the corporate atmosphere or similar.? Unfortunately, they are often shunned for ‘not having enough experience’ by human resource departments.? However, HR departments should think twice before dismissing these people by default.? Let’s face it, very often the procedures needed to work in your office can be trained; but the innate skills that people experienced in ‘unskilled labor’ have typically cannot be trained!?