Six Things 10.11.22

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A Troubled Outlook for Insurers

Paul Carroll, Editor-in-Chief of ITL

How much has the world been turned upside-down in the past year?

Well, a year ago, the major annual survey of insurance executives by the International Insurance Society found that a third were focused on dealing with problems caused by low interest rates. This year? A third say they're focused on dealing with problems created by high interest rates.

Concern about the pandemic receded in the past year -- but plenty of other worries replaced it. In particular, the IIS's 2022 Global Priorities Survey found that the percentage of executives saying that addressing geopolitical conflicts was a top political and legal priority soared from 5% in 2021 to 42% in 2022.

"With war raging in Ukraine and tensions rising on both sides of the Pacific," the IIS reports, "one executive described the situation as a 'breakdown of the post-WW2 global political order' while another worried that 'the world is becoming increasingly volatile and thus risky.'”

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This Week's Thought Leadership Content:

• Sellers Need More Than CRM
• Adopting a New Mindset on Benefits
• WILL WEB3 REINVENT INSURANCE?
• The Rising Value of Flexibility
• Right Way to Approach MSK Injuries
• An AI-First Approach to Customer Service
• 2022 Hurricane Season Update
• EXPANDING CHANNELS FOR INSURANCE, A SPECTRUM FROM TRADITIONAL TO AFFINITY AND EMBEDDED