Six Costly Mistakes to Avoid When Fraud Is Suspected
Christine Peterson, CPP, ISP
Board Secretary and Former President at Protus3
This article on costly fraud mistakes from Hughes Pittman & Gupton echoes a lot of what we’ve learned from clients over the years.: https://bit.ly/SixCostlyMistakestoAvoidWhenFraudIsSuspected
Here are some other things we’ve learned:
- Making a rush to judgment can also lead to missed theft. One of our cases involved a theft of several hundred thousand dollars. The company fired the employee based on this evidence. After further investigation, the actual theft was several million dollars.
- Letting word of an investigation get out can also cause honest, well-meaning employees to provide erroneous information in an effort to be helpful. This information also has to be investigated, thereby prolonging the time and cost of the investigation.
- Proceeding without notifying legal counsel and HR professionals is always a bad idea. To put it simply, you don’t know what you don’t know.
- Failing to maintain a document trail is only part of the problem. The other part is failing to maintain a proper document trail. Will this investigation end up as a criminal case or a civil matter? That will affect how evidence should be collected.
- Not realizing that U.S. practices don't apply overseas is a mistake that can be remedied by consulting with legal counsel and HR professionals.
- Not holding executives to the same standards is not only a bad investigative process, it’s also potentially a legal issue. Again, consult with legal counsel.
In our experience, the most successful investigations include a team of professionals. This includes both internal employees (inside counsel, HR, finance, accountant, subject-matter experts, witnesses) and external professionals (outside counsel, forensic accountant, private investigator).