Sitecore AWS On-Premise Analytics Issue

Sitecore AWS On-Premise Analytics Issue

Ketan Garala Ketan Garala

Ketan Garala

Sitecore, Kentico, and Umbraco Solutions Architect | Sitecore XMCloud Certified | Sitecore 3x MVP

发布日期: 2019年7月1日
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Recently we came across a challenge, Scenario was related to AWS on premise scaled environment setup where Analytics was not working for one of the Sitecore project.

Challenge:

Processing and reporting applications were throwing below exception:

WARN Sitecore shutting down


WARN Shutdown message: HostingEnvironment initiated shutdown 

Due to which, Analytics was not working at all.

Resolutions:

Usually it can be resolved by accessing below link manually, which is actually a temporary solution.

https://{website}/sitecore/service/keepalive.aspx

To resolved it permanently, we wrote the PowerShell script to monitor processing and reporting roles and keeping them live to execute scheduler for analytics data. 


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