Simply put, your recruiting team needs better management.

I'm sorry the newsletter is starting off with a negative headline such as this, however, it is important to call out the reasons our industry has such high turnover. It's not fair to assume that it's always the Recruiter's fault.

As a Leader of a Recruiting Agency or TA team...are you doing what is needed to create a healthy environment for success? This is important.

Here is what I have gathered from Recruiters over the years that truly matter when it comes to their management:

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1) Listening.

How often are you listening? Do you know so much, where it's hard to slow down and hear what your employee has to say? This is an issue that needs to be solved. Listen, and offer advice if it truly applies and can help or maybe its better to think of solutions together. But, whatever you do…don’t just answer to answer and if you need to find someone else to help, that is ok too as a leader. Sometimes us Leaders don’t know everything!

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2) Creating fair, measurable, and realistic goals.

How often do you remember your old boss creating intense goals that you then pushed on others? Sometimes, it’s best to give people goals that they can handle and beat versus intense goals that always seem to be in the red.

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3) Available and able to collaborate on anything difficult

How available are you as a manager and if you are not that available, find others that can be to help your team. You may have grown too large to be a manager or you may need to become more effective with your team with the time you have.

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4) Training and developing via internal and external resources

Sometimes it’s you and sometimes it's not. Find the right trainers for each area of your company that need to be trained up properly. It maybe you and it may be an outside consultant or consulting firm. Be confident in what you know and outsource the rest to others.

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5) Continuous Motivation and Cheerleading

You need to continuously meet with your team and do 1:1s and make sure everyone is motivated. If this is not something you enjoy, find someone else to help you. This needs to be done and is crucial in every office.

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6) Have your team's back

If a hiring manager complains, sometimes - they may be wrong, so do not jump to conclusions that your recruiter did not do a good enough job. Do not just agree with what has been told about your recruiters on your team. Train your team to become excellent and then ALWAYS GO TO BAT FOR THEM! It means the world and having that confidence is important for all parties involved.

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7) Celebrate Wins

No matter what happens, every hire is a win. Every win is a Win worth celebrating. There is nothing small about a quick Congratulations text or chat. This is a big deal and it means a lot to people to have recognition for such amazing work that they are doing.

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8) Create Bonuses, Spiffs, Games, beyond the normal offer letter comp

This is fun and needed. You may spend a few thousand a year or more in spend, but it creates a lot of great energy in a company. Gamification, contests, spiffs, bonuses, all this stuff creates fun and opportunities to earn more, which creates more team excitement.

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9) Create opportunities for people to work together

Find ways where recruiters and individuals can work together on a client account especially on larger hiring projects - it’s great for the team dynamic to actually work closely with each other from time to time; everyone can learn from each other.

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10) Care beyond the job

We all need to care beyond the paycheck and management is included in that. Leadership has to take it very personally and care beyond normal level, as a true servitude leadership type mentality in order for others to feel like they are in the right realm of executive guidance.

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11) Promote the idea of work life balance through innovation and ways to do things better and more efficient

We all talk a big game on work life balance, however in our industry, it's not easy. It’s much easier to tell people that they will have a work life balance when they get to X in revenue or when they do Z, but that is not true. The more successful you become the busier you become. The trick here, technology. To have a work life balance, learn how to use technology to manage your life and then shut technology off when it's time as well and create breaks, of course, but technology can create work life balance by creating efficiencies around your process to take things that used to take hours down to seconds. That allows you to save hours a week or a day and spend that time doing things that are much more quality.

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Recruiters want Leaders that can help them find success when they feel stuck. No one understands what Recruiters have to go through quite like someone who has been in those shoes before.

Leaders have so much to balance that it almost feels impossible at times. That is why...Leaders need to constantly learn to create a constant work environment of pure efficiency, fun and success. Through all the rough times & hardship, a true gem is born. A Leader is born out of the fire and ashes of intense experiences and situations and through that, they become the warrior the industry needs to continue building up magnificent companies.