Simplified workflow v/s Customized workflow in Jira Software

Simplified workflow v/s Customized workflow in Jira Software

In Jira Software, a workflow refers to the series of steps or stages that an issue progresses through from creation to completion. Jira provides two options for configuring workflows: simplified workflows and customized workflows. Let's explore the key differences between the two:

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Example of a board using Simplified workflow


Simplified Workflow: As the name suggests, a simplified workflow is a pre-configured, out-of-the-box workflow that comes with Jira Software. It is designed to provide a simple and streamlined workflow that can be quickly set up and used without the need for extensive customization. Simplified workflows are ideal for small teams or organizations that have straightforward processes and do not require complex workflow configurations. They typically consist of a limited number of status and transitions, making them easy to understand and manage.
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Example of a board using Customized workflow


Customized Workflow: On the other hand, a customized workflow is a workflow that is tailored to an organization's specific requirements and processes. It allows for more flexibility and control over the workflow steps, statuses, and transitions. Customized workflows are suitable for larger teams or organizations with complex processes that require more sophisticated tracking and management of issues. With customized workflows, you can define and configure multiple statuses, transitions, conditions, and validators based on your unique business processes. This allows for greater flexibility in managing issues, tracking progress, and enforcing rules and requirements.


  • Flexibility: Simplified workflows are relatively rigid and have limited customization options. They are designed to be simple and easy to use, but they may not be suitable for organizations with unique or complex processes that require specific workflows. Customized workflows, on the other hand, provide extensive flexibility in defining and configuring statuses, transitions, and conditions based on the organization's needs. This allows for greater adaptability to various business processes and requirements.


  • Complexity: Simplified workflows are simple and easy to understand, with fewer statuses and transitions, which can be an advantage for teams or organizations that do not require complex workflows. However, they may lack the sophistication and customization options needed for more complex business processes. Customized workflows, on the other hand, can be more complex and require more effort to set up and manage. They may involve multiple statuses, transitions, and conditions, which can provide a more comprehensive and tailored solution for organizations with complex requirements.


  • Configuration Effort: Simplified workflows are quick and easy to set up, as they come with predefined configurations that do not require extensive customization. They are a good option for teams that need a simple workflow without investing too much time and effort in configuration. On the other hand, customized workflows require more time and effort to configure and maintain, as they involve defining and configuring statuses, transitions, conditions, validators, and other settings based on the organization's specific needs. However, the effort invested in customizing the workflow can result in a more optimized and efficient workflow that aligns with the organization's unique processes.


In summary, simplified workflows in Jira Software are pre-configured, out-of-the-box workflows that are simple and easy to set up, suitable for small teams or organizations with straightforward processes. Customized workflows, on the other hand, provide greater flexibility and customization options, making them ideal for larger teams or organizations with complex processes that require tailored workflows. The choice between a simplified workflow and a customized workflow depends on the specific requirements and processes of an organization, and the level of flexibility, control, and complexity needed in managing issues within Jira Software.

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