Simplified Solutions for Standard SAP SD Process Errors

During the SAP SD sales process, errors happen, but with your knowledge in configuration and master data you can tackle these common standard errors with ease. Here's a straightforward guide to resolving some standard errors:

1. Process Incompletion Log Before Saving:

This error occurs when a Sales Order (SO) fails to achieve completion. Within the SAP Sales Order framework, specific data fields are designated as mandatory under the incompletion procedure. If these data fields remain unfulfilled within the SO, the document stays in an incomplete state, restricting further processing. Navigate to Edit > Incompletion Log to check the incomplete data and select the relevant line and complete the requisite data fields.

2. Shipping Condition XX is Not Defined:

Basically, the shipping condition will be captured to the SO from the customer master. User can check the shipping condition in customer master as follows.

XD03 (Display customer master) > Sales area data > Shipping tab > Shipping > Shipping conditions.

But even if the shipping condition in customer master exists and error still persists, the reason for that is, the shipping condition defined and assigned to a document type overrules the condition maintained in the customer master.

Check the Shipping condition in SPRO> Logistic Execution> Shipping> Basic shipping functions> Shipping point and Goods Receiving point determination> Define Shipping Conditions by sales document type.

3. Material XXXX Does Not Exist:

System alerts users on this error message when entered material codes are either undefined or inactive within the system. To verify whether the material is inactive you can access M06 and examine the material code status for potential deletion indicators.

4. Subsequent Documents Already Exist for Item XXX:

Attempts to delete items from the SO may encounter this error if subsequent documents, such as deliveries or invoices, have already been processed for said items. To proceed with deletion, reversal of subsequent documents can be done, coupled with providing a reason for rejection to the item in the SO.

5. The Credit Limit Has Been Exceeded by XXXX:

The credit check functionality in SAP compares a customer's credit exposure against their available credit limit. Once the credit exposure is exceeded, system throws this error message along with the exceeded credit amount for the customer. The SO will be blocked and restrict for further processing until it is decided to release by the approvers using VKM1, VKM2, VKM3, VKM4 or VKM5(for deliveries).

6. Customer XX Has Delivery Block: XX:

Delivery blocks configured within the customer master restricts the creation of deliveries for associated SOs. Navigate to XD03 and check the blocking data under Sales and Distribution Blocks.

7. Factory Calendar XX Does Not Exist:

The absence of a factory calendar within the plant configuration can leads to issues in scheduling and material availability confirmation. The relevant factory calendar/s are defined and displayed in SCAL. Factory calendar should be assigned to the plant when the plant is configured in SPRO > Enterprise Structure > Logistic – General > Define Plant

8. For Country XX, Tax Category XXX Is Not Defined:

Critical for taxation compliance, assigning relevant tax categories to countries in OVK1 and maintaining them within the plant configuration ensures smooth processing.

9. No Output Has Been Selected for Printing:

If there is no output defined for the document, above error occurs. Configuring output types within relevant output condition records eliminates this issue, ensuring smooth output issuance during document creation. Check Output condition records,

For SO – VV13, For Shipping – VV23, For Billing – VV33

10. Pricing Procedure XXX Is Not Defined:

Pricing procedure in the SO is determined from a combination of data that is configured under Sales & Distribution > Basic function > Pricing > Pricing Control > Define and assign pricing procedures > Define Pricing Procedure Determination.

As per the configuration, the relevant ricing procedure is assigned to a specific sales area along with the customer and document pricing procedure values.

Customer’s pricing procedure can be checked under XD03 > Sales area data > Sales > pricing/Statistics > Cust. Pricing procedure.

Document’s pricing procedure can be checked under SPRO > Sales and Distribution > Sales > Sales Documents > Sales Document Header > Define Sales Document Types > Document type > Transaction flow > Doc. Pric. Procedure

Therefore, when the user enters a customer code which is not satisfying the configured combination of sales area data with customer and document pricing procedure values, above error occurs.

By following these simple steps, you'll breeze through those troubling SAP SD errors in no time!