A simple way to handle a tedious conversation

A simple way to handle a tedious conversation

You may at times be in an interaction with someone who is authoritatively delivering a lengthy monologue about a trivial matter.

One field tested way to stop this monologue is to interject with:

“Let me stop you there.”

And then question the person or make a statement to gain/regain control of the conversation.

OWN THE CONVERSATION

As always trial the “Let me stop you there'”?technique first, in safe interactions and then reflect on its effectiveness.

Adam Clarke, MACS

Growth Adviser, Director at Adam Clarke Consulting Pty Ltd, Board Member

2 年

Thanks Michael Kelly an insightful and relevant post

Nikesh Lalchandani

◆ Payments ◆ Policy ◆ Innovation ◆ Fintech ◆ Best Selling Author: ???????????????? ?????? ?????????????? ???? ??????????????????: ???????? ?????????? ???? ????????????????????????????

2 年

Nice one, as always Michael Kelly. There is a tightrope, isn't there, between being authentic and being nice. An old sanskrit proverb goes like this "Speak the truth, speak it pleasantly. Don't speak truths that hurt, and for the sake of speaking pleasant words, don't speak untruths. This is the eternal way." A monologue without taking in feedback is an asault on the intelligent listener. We have all been there, sometimes its our boss's boss's boss or a politician, and too often there is no scope to provide feedback. One consulting organisation used to leave lengthy voicemails in their workers' inboxes. No option to reply, just a one way monologue that is the curse of modern technologically enhanced communication streams that empower the one with the bigger megaphone. I like the "let me stop you there..." though it risks turning unpleasant in the wrong hands (without your expert guidance for example ??). Where I am able to interact, and its a one-on-one, I will wait for a point of commonality, I will jump in with agreement to a point that I do with agree with and say - "I could not agree more with that point ... and ... " [not but] and then try and negotiate the steering of the conversation. What do you think?

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