The siloed approach to aftersales is a thing of the past!
By connecting your data across your aftermarket, you’ll not only discover new revenue possibilities but also trim costs, increase productivity, and enhance customer satisfaction.
Aftermarket players can leverage new opportunities like real-time business models and deep customer understanding, leading not only to success but market domination over the next two decades by investing in data and technology.
In this month's newsletter, we've provided you with resources to navigate the transition to profitable service lifecycle management (SLM).
eBook: The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
"You need to shift your business model from delivering reliable equipment and parts on a cost-plus model… …to providing real-time, integrated, data-driven services on a value-based model."
Learn more about how to implement a cohesive, connected service experience in our latest eBook: The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
Blog: AI?Means?Aftermarket Mastery for OEMs
This blog outlines how OEMs can leverage AI to transform the aftersales game. From predicting parts demand with precision to boosting operational efficiency, AI helps OEMs tap into new revenue streams, slash costs, and keep customers happy and loyal.
AGCO Improves Service Resolution Time and Technician Productivity
AGCO turned to Syncron for the roll-out of its web and mobile application to its dealer network across all regions and brands – a network of 3,100 dealers and distributors spanning 140 countries.
Events
Automechanika Frankfurt 2024
September 10 @ 8:00 am – September 14 @ 5:00 pm
With participants from 175 countries, the world’s leading trade fair is the most international meeting place for industry, workshops and the trade. Like no other trade fair, Automechanika covers the entire value chain of the automotive aftermarket. This makes it the platform for innovation and networking with the whole world.
USA Syncron Price Focus Day & Price User Group
September 17 @ 9:00 am - September 18 @ 5:00 pm
Join us for a day dedicated to empowering your business with cutting-edge pricing strategies. Learn from industry experts and peers through engaging sessions that offer practical knowledge and real-world applications.
Service Business Forum Noventum
September 26 @ 8:00 am - September 27 @ 5:00 pm
Syncron is proud to sponsor the Service Business Forum by Noventum, a highly interactive workshop designed for executive leaders. The topic, “Rethinking the Customer Service Journey with Digital,” aligns perfectly with Syncron’s vision. Our AI-driven solutions revolutionize after-sales service management, enabling manufacturers to optimize service parts, pricing, and field operations for maximum efficiency and customer satisfaction.
Copperberg Aftermarket Business Platform
October 24 ALL DAY
We are thrilled to announce that Syncron will be a sponsor at the Copperberg Aftermarket Business Platform! Join us in Copenhagen for this premier event where aftermarket leaders gather to discuss and shape the future of the industry. Don’t miss the chance to engage with top professionals and explore cutting-edge strategies for driving aftermarket excellence and innovation.
WBR Field Service Europe 2024
October 28 – October 30
Field Service is returning to Europe this October, and we are excited to announce that Syncron will be a sponsor at this prestigious event in Amsterdam. Join more than 300+ service and support executives at the Hotel Okura Amsterdam on 28–30 October 2024.
Field Service is where cross-industry service, support, and customer success leaders come together to build world-class service operations. With forward-looking content and unique session formats, Field Service is designed to help you achieve service transformation, excellence, and profitability.
Don’t miss this opportunity to connect with industry pioneers and elevate your service strategy!
Visit our website below to stay up to date?on all upcoming events.