Silent Company Killers – Part 2

In the first article of this series we looked at the importance of staff training and how a lack of it could be very costly, to say the least, and ultimately silently kill your business. Before we get into the next silent killer I want to tell you a short story of something that happened to me recently.

Less than a week ago, I was looking for another CRM (Customer Relations Management) software solution. When I embarked on this journey, I was thinking it would take me about 30 min, or 1 hour at the most.

3 hours later after I had read through tons of webpages and spoken to a dozen support teams, I found what I had thought to be a clear winner... Read More